The owner, Bobby, was extremely unprofessional. He wouldn’t even come down to give me my keys and small additional rental items, such as a utility dolly and moving blankets. Bobby told me over the phone to just go behind the counter and to grab the keys. Bobby never printed my contract for me or gave me any sort of confirmation in person whatsoever. I added the bundle online for a truck and tow dolly and Bobby removed the bundle, and charged my card two separate times to remove the discount bundle as well. I would NOT recommend using this u-haul. The ethics and professionalism aren’t there.
Stephan I
Customer Reviews for Moulton Truck & Trailer Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good location to rent from. Owners were very helpful and courteous. Would definitely recommend the Moulton location.
Jason DWas told I can drop off the trailer anywhere but was not told their was a wrong site fee. $200
Luis MNeed to update the hours that they are open.
Steven Snull
RICHARD Snull
Lesli M