Customer Reviews for Mount Airy Self Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Mount Airy Self Storage
Rob R. on
The gentleman working at this location was a huge help!!! If needed I will definitely be renting here again.
Jonathan P. on
Change nothing, great place to rent from, everything is explained in plain English. Any questions are answered straight away.
Deborah R. on
These folks are amazing to deal with. I highly recommend them
Anthony E. on
Above and beyond service from Mount Airy Self Storage! Highly recommend!
Sherri W. on
This marks my 3rd rental from Mount Airy Self Storage and I will contact them for any future needs. They are Always, above all else, honest, thorough and courteous. No improvement needed here!
David H. on
Really nice service guy! (Adam). Knowledgeable, gentle, not pushy. Great location, lotsa lotsa trailers!!!!
Renee Q. on
Everything !!!!!
Larissa M. on
The person that helped us was extremely helpful and courteous. He greeted everyone as they came in and was very personable and professional. We would happily recommend this location and go there to rent again.
pat B. on
Checked truck fast and let us get on the road without delay.
Alan W. on
Excellent service.
Doug C. on
When the trailer is empty it is easy to move. However when loaded it would be nice to have a jack. I unhooked the trailer after having loaded it and it was a major hassle. The Mt. Airy staff was great and the location was easy to find.
Michael D. on
Adam is great. 2nd time renting a truck from this location. No problems at all. Very good business. Keep up the great work.
Brooke M. on
Adam and Kathy were very nice and helpful! I would definitely recommend this location to anyone.
Dallas S. on
Adam was very helpful. This was my first time using u-haul and he took time to explain everything to me.
Sharon F. on
I don't have anything
Amanda B. on
Nothing! Adam and hus mother were amazing and the entire experience was easy and painless. Thank you!
Brad C. on
Rented one way from Mt Airy Nc to Charlotte Nc drop off was aggravating the one U-Haul dealer said they don’t except trailers so had to drop off 30 miles out of the way , all dealers should except all equipment but once I got to drop off the lady was very helpful.
Allen G. on
Excellent service. Very friendly staff. I could not ask for a better experience.
WILLIAM H. on
Great place!
Damon T. on
Lower the rental costs. $194 for 24 hour rental one way and only 168 miiles is ridiculous!
Dennis B. on
Excellent staff at the location, courteous and instructive regarding the terms and use of equipment. Thank you Adam and company.
William B. on
Keep up the good work!
David L. on
With the exception of a few minor glitches, this was an excellent experience.
Amenta G. on
Adam didn't have an available storage and didnt honor the free month at his location. However did recommend an available storage unit
Dekle W. on
Excellent customer service.
lawrence B. on
This truck was almost new, in perfect condition and drove/ hauled great. Adam Hull was extremely nice to work with.
adam Q. on
Your agent, Adam, was extremely helpful and went out of his way to help me. I really would recommend this U-Haul location to anyone needing a moving van.
Ioannis I. on
Excellent customer service and friendly staff
Carolyn W. on
The truck was out of line i was scared of it butt only had one night to do it service was GREAT
Joshua B. on
Same as the top review. This has really messed me and my family up
Glenn E. on
Arrived at the U-Haul location and was greeted with the best smile from Kathy the owner. After little small talk we got down to business and everything went very smoothly. Went outside and checked the unit and found that the unit I requested was to small, so a change was in order. NO Problem, in little computer work and I was on the road with a larger unit. Very pleased with the professionalism Kathy showed to me and also coming outside to make sure that the unit was attacked to my truck correctly and safe. Get Job,
David N. on
The place I rented from was top notch customers service.
Duane H. on
The lights on the RT side we're out. And, I wish they would have a 6x12 inclosed.
Albert S. on
It was a pleasure doing business with this location. Will be a return customer.
Frank H. on
all tires need to be checked for proper air pressure. all tires were under the recommended pressure. truck needs wiper blades. truck had a rain leak that resulted in wet boxes. store attendants were nice and polite.
Kimberly B. on
Awesome staff. Very helpful.
Duane H. on
Can't think of anything... Mr. Hull is on it. He gets you signed in an ready to go in minutes.
Mclean F. on
Very good to work with
Edwin S. on
The best to do business with. Thank-You
Ruth Z. on
In my books, nothing. Adam was very knowledgable and helpful. He understood at age 65 I was a smidge aprehensible about the situation and went out of his way to answer all my questions and ease my concerns, and did not treat me like I was a dumb woman. Thank you Adam.
Jane S. on
Give a courtesy call for recieved rental.
JOSEPH H. on
People were great. Location and facility were great.
richard C. on
Easy drop off after hours!
Adan G. on
Great people and service.Thanks
Robin S. on
Great help hired!!!
James D. on
Called the storage company they didnt hace the size availiable
JESSICA G. on
Excellent facilities and Great staff. Thank you for everything.
Sheila N. on
Thank you for your kindness. I have recommended my brother inaw and my son to your place of business.