I was unable to rent the unit due to no available staff. I called several times and it went straight to voicemail and I received no call back after leaving a message. I waited for about an hour in the parking lot and nobody answered the door/video doorbell as the main door was locked. I then left and found somewhere else to rent.
Ben C | ReservationCustomer Reviews for Mountaineer Mini Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Worst experience ever. I arrived at 9am to pick up my lock and sign papers for a unit. No one was there and no one answered the phone, I waited 45 minutes and finally gave up and found another storage place.
Jeffrey D | ReservationEverything was smooth.
dee k | ReservationThe facility`s employee was unprofessional to say the least. The worker took too long to handle a simple request.
Robin G | First ImpressionsGreat people
Privacy R | First ImpressionsThe place pretty clean but not what I needed for storage.
Privacy R | First ImpressionsFriendly staff. Pathways are very narrow, a bit difficult to drive a 26 foot UHaul through.
DEIRDRE M | First Impressions