Customer Reviews for Move at Hawley's Square

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Move at Hawley's Square

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Chris H. on

Rating:

Very helpful. Good communication. Highly recommend.

Richard S. on

Rating:

Customer did not leave a comment.

Raymond T. on

Rating:

Customer did not leave a comment.

Brittany H. on

Rating:

Customer did not leave a comment.

Jason A. on

Rating:

Customer did not leave a comment.

Austin W. on

Rating:

Customer did not leave a comment.

Jake A. on

Rating:

The owner always goes above and beyond for us he is humble and very personable. we have used him several times and always recommend him.

KATHIE J. on

Rating:

Superb personal service to accommodate customer Exceptional communication

James B. on

Rating:

Customer did not leave a comment.

Sherry S. on

Rating:

Customer did not leave a comment.

JAMES W. on

Rating:

Paul was a great help in our rental. Answered all of our questions perfectly and very knowledgeable.

JAMES W. on

Rating:

Paul went above and beyond to make sure our rental was perfect!

Lonnie D. on

Rating:

Very professional team; business well managed. Will use again. Thanks

Scott G. on

Rating:

Customer did not leave a comment.

Jeanne O. on

Rating:

Everything was great at pick up and drop off

Andrew H. on

Rating:

Customer did not leave a comment.

Gilbert S. on

Rating:

ALL IS GREAT!

Jerry O. on

Rating:

Customer did not leave a comment.

Dixie C. on

Rating:

Excellent experience! I will definitely go to this location whenever I need to rent equipment. Thank you!

WANDA S. on

Rating:

Customer did not leave a comment.

Philip P. on

Rating:

Customer did not leave a comment.

Dina J. on

Rating:

Customer did not leave a comment.

Tekesha J. on

Rating:

Get more appliance dolly’s...I had to move my house with none because no stores had any available that was a big inconvenience for me.

Debra S. on

Rating:

Great customer service. A+ establishment!!

Carlos V. on

Rating:

Customer did not leave a comment.

Rick M. on

Rating:

The customer service was excellent...very friendly.

William P. on

Rating:

Absolutely seamless. I reserved online, then I called 800 Go Uhaul and confirmed, picked up the car mover at 0800 used it all day here in town and turned it in the same night. I moved 5 cars and saved hundreds on towing bills Thanks u haul

Randy F. on

Rating:

Paul was a pleasure to work with.

Carolyn W. on

Rating:

Customer did not leave a comment.

James W. on

Rating:

Customer did not leave a comment.

Karen L. on

Rating:

Customer did not leave a comment.

Forrest S. on

Rating:

Fantastic experience.

natasha P. on

Rating:

Mr Paul was nice and friendly...Thank you so mucb

Loula P. on

Rating:

Paul Walling is on top of his game; both personable and professional, which is sometimes a rare combo. Couldn't have been a better transaction. This location is quality.

Aramis A. on

Rating:

Best customer service!!

Mark W. on

Rating:

Customer did not leave a comment.

Jacqueline W. on

Rating:

Customer did not leave a comment.

Deanna B. on

Rating:

Returned to 4811 Rosehill Rd, Fayetteville, NC 28311.

Luis R. on

Rating:

Customer did not leave a comment.

sherry L. on

Rating:

Customer did not leave a comment.

Kathleen E. on

Rating:

Great customer service!!

Clyde M. on

Rating:

Nothing needs to be done

Laura B. on

Rating:

Very nice and professional. It was a first time for me but he made me understand I could drive this truck and I am thankful for the guidance. Will definitely refer to this location.

Cody E. on

Rating:

Customer did not leave a comment.

jessica A. on

Rating:

Truck was shaking during my entire 800 mile drive. It was awful.

Waleed E. on

Rating:

Customer did not leave a comment.

John W. on

Rating:

I was very satisfied overall. Paul Lawing was very helpful in meeting my request in regards of the type of truck I wanted and having it on site at the date/time I needed it.

Wilfred S. on

Rating:

Excellent customer service

Jesse C. on

Rating:

Customer did not leave a comment.

Nina J. on

Rating:

Someone gave you the wrong email address. Please remove me from your mailing list.

Andrew L. on

Rating:

Fantastic service! Paul was very professional! Would highly recommend and will definitely use again!

Marcellus J. on

Rating:

Customer did not leave a comment.

Clyde M. on

Rating:

Customer did not leave a comment.

James D. on

Rating:

Quick, professional service. I'll rent from them again.

Megan R. on

Rating:

Customer did not leave a comment.

Raimundo R. on

Rating:

UHAUL needs to fix their technology and have computers up and running to customers are not delayed no their timelines to move out or in to homes. Not being able to pay because the system was down was a stressful situation.

Rudy T. on

Rating:

Customer did not leave a comment.

Brian A. on

Rating:

Simple, fast and easy. Had great service.

Dok C. on

Rating:

Customer did not leave a comment.

KINGDOM COMMUNIT D. on

Rating:

N\A

Brandon G. on

Rating:

Wonder staff. Nice to go in to a business with friendly staff.

Laurena L. on

Rating:

Customer did not leave a comment.

Capricia M. on

Rating:

Make sure the person initiating your contract inputs the information correctly with the amount you're being charged per mileage; also make sure "you" check the mileage on the truck apart from the person issuing your paperwork. In short, I was charged nearly $63 for a less than $40 trip to include replacing the gas that was used. I am ticked beyond normalcy, and I do mean very, very, very ticked. Almost feel like I've been scammed.

walter W. on

Rating:

They gave me the wrong truck

Amy T. on

Rating:

Customer did not leave a comment.

Willie J. on

Rating:

Customer did not leave a comment.

Denise K. on

Rating:

Customer did not leave a comment.

Rebekah M. on

Rating:

Customer did not leave a comment.

Steve B. on

Rating:

Customer did not leave a comment.

Alphonzo M. on

Rating:

Customer did not leave a comment.

Rachelle H. on

Rating:

Mark in the Hawley store location give excellent customer service. It’s great when someone remembers you and you’re able to converse and also get the services I need for my move. Always a very smooth transition and would recommend to anyone!!!

Chantel J. on

Rating:

Customer did not leave a comment.

Byron W. on

Rating:

Excellent customer service. Very efficient and helpful. Will definitely recommend.

Thomas M. on

Rating:

Customer did not leave a comment.

JENNIFER W. on

Rating:

Customer did not leave a comment.

Janae K. on

Rating:

Paul was absolutely wonderful! I have used Uhual many times, all over the states and his service has been the best that I’ve ever dealt with. A genuine and great guy. Our 26 foot truck was a new model and very clean as well. Would recommend this location before any other in Fayetteville.

Joseph S. on

Rating:

Customer service was very helpful and super friendly. Equipment was all set up and ready to go. Very pleased with the process. Definitely would recommend this location to others.

Kyle J. on

Rating:

This U-Haul center off Raeford Rd. is by far the friendliest, most helpful, center I have had the pleasure of using to get a rental truck. Amazing customer service!! Quick, easy, efficient!

Mizelin B. on

Rating:

Customer did not leave a comment.

Sandra M. on

Rating:

Gas was a hairline above empty and we had to find a gas station spacious enough to fit 36ft uhaul truck and car trailer as soon as we left parking lot

pamela W. on

Rating:

Paul was super friendly and helpful. He made my first self move with UHaul a breeze!

Ryan C. on

Rating:

Excellent customer service. Quick service.

William A. on

Rating:

Customer did not leave a comment.

Michelle M. on

Rating:

Customer did not leave a comment.

Chris S. on

Rating:

Customer did not leave a comment.

Michelle N. on

Rating:

Excellent customer service, easy automated process and friendly professional staff. I would always use this location.

Ashley W. on

Rating:

Customer did not leave a comment.

Lattisha R. on

Rating:

Customer did not leave a comment.

Thomas B. on

Rating:

Customer did not leave a comment.

Michael A. on

Rating:

Customer did not leave a comment.

Natalie C. on

Rating:

Provide equipments especially a dolly

Antonio B. on

Rating:

Ensure there is an adequate number if employees available to assist customers. There was only one person at the pick up location. He gave me the contract and left me to hook up the two dolly by myself. My wife was trailing me and noticed the brake lights and signals were not working. I stopped at the Uhaul at 2346 Gillespie St in Fayetteville NC. When Tammy learned of my situation she was persistent about finding and correcting the issue. Tammy was awesome and single handedly saved what could have been a bad experience. Kudos to Tammy!!!

Darrell K. on

Rating:

A+ service

Ann Marie L. on

Rating:

Customer did not leave a comment.

Christopher P. on

Rating:

Amazing and helpful staff!

Mike S. on

Rating:

Customer did not leave a comment.

Matthew E. on

Rating:

Good customer service. Very friendly.

AUDREY U. on

Rating:

Moving is stressful but renting a truck from uhaul made it all much easier! Excellent customer service from start to finish! Thank you!

William S. on

Rating:

Customer did not leave a comment.

Wilfred S. on

Rating:

none comes to mind