Make sure the trucks are cleaned
Zenaida F
Customer Reviews for Move At Axes & Armor Hatchet House
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Taking the pick up pictures was a hassle and getting the key.
Latanya MNo complaints. The whole mobile checkout process was smooth and easy to use. Will definitely tell a friend to tell a friend.
April RAs a first time customer, it was very difficult for me to easily request a truck using my mobile phone. I had to call for assistance and even after my call was transferred, the lady who assisted me was very impatient and rude.
Lissan GTrucks should be properly maintenanced.I had to cut my trip short due to poor maintenance.
VERNARD RThe representative did not conduct a walkthrough inspection with me on all vehicle operations. Fuel tank was on empty and damaged areas were noticed. I spent $80.00 over 25 gallons to ensure the vehicle will get to where we were moving. This is totally unacceptable customer service.
Carlton CEasy
Shekinah TPick up was smooth and easy
Ashton FIt’s not the location but the call center personnel who scheduled my order. They did not schedule my truck appropriately and it was not staged resulting in me having to get a smaller truck and not being able to get all of my things moved. As a result I returned the truck low on gas and they’re now trying to charge me $100 for $20 worth of gas. I WILL NEVER USE UHAUL AGAIN
Kaitlynn G