Customer did not leave a comment.Jonathan C.
Customer Reviews for Move It Self Storage Bay Vista LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The representative Steve, was great and very helpfulHaydee D.
Customer did not leave a comment.Carmen D.
Customer did not leave a comment.Christina J.
Customer did not leave a comment.Leslie J.
Customer did not leave a comment.Jon S.
A little tough to get into because of the neverending road construction lJeffrey O.
No room for parking Uhaul. Was not informed ahead of time there would be a $20 fee for dropping off after hours.Brandon C.
The driver side tire was old and bald on a rusty rim. When I arrived to pickup the trailer it was still parked on the last row being blocked in by two in front and six beside it. The guy moved the two trailer and wanted me to back down and hook up to the third. I refused and helped him drag the third trailer out some. I still had a maze to get out and we did no walk around inspectionsWayne Y.
Customer did not leave a comment.Robert T.
Customer did not leave a comment.marc R.
Customer did not leave a comment.Gary L.
Customer did not leave a comment.Jill C R.
Customer did not leave a comment.Delton M.
Customer did not leave a comment.Gwendolyn H.
Very friendly, knowledgeable, and courteous.Philip D.
Customer did not leave a comment.Saul S.
Customer did not leave a comment.Karl B.
Steve was excellent!Mary D.
Office was temporary closed for 1/2 hour when I arrived. I had to wait.Joseph L.
Customer did not leave a comment.Don G.
Customer did not leave a comment.William G.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.WILLIAM M.
Customer did not leave a comment.Francis S.
Agent had a hard time checking me out, also she couldn't answer questions that I had.Juan C.
Customer did not leave a comment.Irene P.
Customer did not leave a comment.Moses S.
Brandi was super friendly and helpful. Way to go BrandiLARRY D.
Team members were very knowledgable and helpful. No improvements I can see necessary.Sean C.
Agent had issues with the billing system. Rented 6 pads, system billed for 24 and he had difficulty straightening out the billing.clyde H.
Customer did not leave a comment.Keith A.
Customer did not leave a comment.DAYTON E.
Customer did not leave a comment.Ernest L.
Customer did not leave a comment.Jaime F.
Customer did not leave a comment.Angie G.
Customer did not leave a comment.eloy B.
Customer did not leave a comment.Bruce K.
Customer did not leave a comment.Danielle R.
Customer did not leave a comment.Joe G.
Not sure why the location was changed without us being notified. The lady there seemed to be overwhelmed.Linda R.
Customer did not leave a comment.Jeffrey D.
She was amazing. I had an attitude do to my original reservation with Uhaul at another location. I drove to this site and she was perfect with controlling the situation and getting me what I needed. Thank youJonathan J.
Staff is very unorganized and untrained. Rude to customers Lot is unorganized and parking is nonexistent. Will never do business there again.Tina V.
The lady who greeted us at the drop off point was very nice and helpful. I cannot remember her name, but I liked her.Melissa C.
The store was closed I used the drop off keys boxhelen P.
Brandie King was greatRichard S.
Great job Brandie KingRichard S.
Brandie was awesome.... great job coordinating our move....Richard S.
Customer did not leave a comment.Vickie G.
When my husband and I arrived at the location there was no record of my uhaul reservation even though I reserved it online the day before and "checked in" to cut down the time. The lady who helped us was just "covering" for the person who really worked there and stated she didn't know how to use the system. I had originally reserved a trailer and appliance dolly, the person who helped us took over and hour to get our trailer reservation together and then because she didn't know where the appliance Dollys were informed me that I could take the trailer but would have to go to another location to get the appliance dolly cause she didn't know where they were. Needless to say my Husband and I were not about to drive across town to get a dolly after spending so much time trying to get a trailer. We ended up having to move out items on our own without the help of a dolly. I was so disappointed with the service I received.SOPHIA A.
We have rented storage sheds and now the U Haul from this location and Brany is the best!! Amazing customer service and the fastest U Haul trailer hookup and paperwork EVER!! She's awesome!Matt S.
Customer did not leave a comment.JASON C.