Marcos L.
Excelente customer service!
Customer Reviews for Move It Self Storage Pharr
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Move It Self Storage Pharr
Luis V.
Easy return non contactless.
Carol W.
The man was very cortices when we made the order. When we picked it up, he was right there to hook it up for us. When we dropped the trailer off, he was out to lunch. I called and left a message that we it off. He called me back to me and let me know that he received the trailer and got my message. He thanked me for letting him know and for using his facility.. Very nice young man.I will definitively use this location again when I need another trailer.
JUAN J.
Employee was very concerned with quality of trailer issues and had it put down for repairs
Brenda B.
This place has anything and everything to help you move. They sell items I never knew uhaul had like color coded tape, every kind of padding and boxes imaginable and several neat gizmos to help your move.
Barry T.
Quick, friendly and professional.
JESUS R.
They are charging me for gas after me turning the truck in with gas. Not cool that they are doing this.
Alma A.
Very flexible in drop off location. Convenient off the expressway
Juan H.
I always deal with this location for storage and moving rental needs. The staff is curious and knowledgeable. Always a great experience, been dealing with them for a while.
Theodore B.
Very pleasant and helpful personnel
Marvin S.
All was good. Don't really have any complaints. Keep up the good customer relationships.
Bill S.
Thanks so much. You have a nice facility.
annet C.
The trailer had tar on the floor and was not clean when we got it. We had reserved it the day before for pick up at 1pm but the place was closed until 2pm so we waited for an hour for someone to open up. They were very nice and did a wonderful job hooking up the trailer and conducting the safety checks. Wonderful people!
RICHARD J M.
Everything was great at this site/location. It was the previous location, 217 South J Street in McAllen, where I got left high and dry. Had I not called 15 + - times, I never would have a return call stating the owner was out of town since U-Haul apparently does not have a check and balance system after they have you lined up to pick up a vehicle.
Flora R.
keep up the good work!!
jesus M.
Need to have half ton and three quarter ton trucks available for one way rental.
ruben G.
More friendly staff!.. you are good at your job but in excellent in customer service.
OSCAR R.
Every thing was perfect thank you guys ??????
Maria M.
Just keep being friendly like the way we were treated
CYNTHIA L.
Great location..friendly staff !
JAMAL A.
The sales representative was very helpful and nice and understood my needs ... It was a perfect easy moving experience.
ARTURO C.
nothing, everything was great
REYNALDO A.
Great service
PLINIO EMILIO G.
just the way it is. Good service with staff. thanks
Daniel F.
Excellent service. Quick and easy. Thanks
DARIO M.
Nothing. Excelente sevice the gentleman thier took his time to explian everything Step by Step show that everything in the truck work and i was very satisfy will return soon
Karl M.
Last clerk was new and did not give me all the paperwork, also double charged my CC
GREG G.
More trl
John W.
Keep up the good work
SHIRLEY H.
The employee at this location stated that she had never done a rental before. She had no idea what to do. It took 1 1/2 hours to complete the transaction after assistance from someone over the phone. Upon returning the uhaul truck, it took an hour. She had no idea what to do. This was the worst rental experience I ever had. I had a deadline to meet but was unable to because of an obviously untrained employee.
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