Customer Reviews for Move It Self Storage Weber Rd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Move It Self Storage Weber Rd

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RICHARD C. on

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I pre paid online to speed up the pick up process. When I went to pick up the truck it wasn't at the location it was supposed to be. I received a call from u-haul 20 minutes after the pickup time advising me of this. Overall this whole process took almost an hour and a half. way to long.

Arlene Q. on

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Customer did not leave a comment.

Saul S. on

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Good customer service

TERESA PARKER r. on

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David D. on

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Nicole P. on

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No receipt

Justin W. on

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Customer did not leave a comment.

ARACELI M. on

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Very pleasant and helpful receptionist or staff I was very pleased when leaving there no hassle just quick and easy and was on my way. Thank you all so much.

Thomas K. on

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Randall W. on

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We were not able to complete the 24/7 pick up. We were stopped during step 2 and asked to call Mark Anderson due to some equipment missing, which was 15 furniture pads. We called 4 times and left 2 messages and we never received a phone call back. We had to call 1-800 Uhaul and wait over 45 minutes to obtain help. ALSO, we had to put air in the front tire it looked almost flat. Pressure was at 58 and should have been 80. This was not our preferred location pick up, it was switched and we never received a phone call. I personally called my preferred location and found out it had been switched.

Delia M. on

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Very friendly and welcoming

Albert K. on

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This property is not set up for picking up or dropping off an AutoTransport. No room to maneuver and no one on staff to help with getting the trailer or vehicle on the AT. I will not pu or drop an AT here on my next trip.

Gael S. on

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larry w. on

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Jo Ann R. on

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Mary was so nice and helpful.

Hope A. on

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Donna P. on

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Very courteous and helpful. Very professional and sweet workers

Gertrudis M. on

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Valarie T. on

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Explain that the truck doesn't come with a dolly.and blankets

oscar g. on

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The whole Uhaul experience was a disaster three reservations confirmation numbers they didn't have the trucks three locations later two and a half days later I finally got the truck they tell me $0.29 I got charged $0.59 some they said for the whole thing $0.29 a mile I come back I drop it off Saturday they're closed Sunday nobody put information in the computer so the 1-800 customer service could not give me a quote on how much it would be so I can deposit money hours later I finally get a quote I hope I never have to use Uhaul again in my life

RICHARD C. on

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Done very professional and courteous,ThANKS AGAIN !!!

Anthony C. on

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Customer did not leave a comment.