Best Customer Service
MARIBEL L.
Customer Reviews for Move It Storage Bryan Rd
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
At this point I see nothing to improve. Perhaps lowering the cost per milage. Thank you for your service.
jamie G.The records in the computer had the wrong destination but he did finally receive the trailer.
richard B.Staff very easy with whom to work. Very accommodating as our needs changed during the rental.
Laura M.Excelente servicio al cliente
Walterio V.Great Service, quick and easy
Waterio V.No issues or complaints. The staff was very courteous and accommodating, excellent service.
GABRIEL ANGEL C.The person who assisted us was very helpful and kind. He gave us information for the equipment check in and turned it in very quickly.
Andrea P.No
Javier G.Texas told us if we only needed for 3 days we would get a refund of the 2 extra days we paid for. Told us we had to rent for 5 days but we only used 3. When we returned it they said no refund
ALLAN B.There are better employees at other move it locations. Wouldn't recommend that location.
Alan I.Clerk did a great job
ROEL M.First time renting from u haul but had good experience overall. The manager on duty was very professional. Did have a hard time finding a dolly from several uhaul offices though.
Marta Z.Excellent customer service! Appliance dolly that we reserved was not at site. Rep made arrangements so our needs were met.
Timothy M.The trailer leaked and got mattress wet. No lock or pin. Better maintenance of equip.
geraldine G.