Customer Reviews for Move It Storage North Mission
(U-Haul Neighborhood Dealer)

255 reviews

304 W Griffin Pkwy   Mission, TX 78572

(956) 271-0705

Office Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(956) 271-0705

304 W Griffin Pkwy
Mission, TX 78572

Services at this Location:

Office Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Excellent overall rental experience. Manager was extremely helpful, knowledgeable and hospitable.

JUAN S 
Rating:
3.0

The process to automate the rental and return process was horrible

TIMOTHY W 
Rating:
5.0

Great Service with a helpful smile.

Larry C 
Rating:
4.0

The original store was very poor they were supposed to install a hitch two appointments never got the hitch it cost me 220 dollars more to go to a garage to have one installed they lied to me that they did not have a order

NANCY B 
Rating:
5.0

Excelente service Johnathan it’s the best

ALAN V 
Rating:
4.0

Customer did not leave a comment.

ROBERT M 
Rating:
5.0

Customer did not leave a comment.

James L 
Rating:
4.0

excellent

DAVID R 
Rating:
5.0

The attendant was very polite and helpful throughout the rental process! Will definitely rent from this location again

RUBEN R 
Rating:
5.0

Customer did not leave a comment.

Ruth l 
Rating:
5.0

Customer did not leave a comment.

RAUL L 
Rating:
5.0

Customer did not leave a comment.

JAMES B 
Rating:
5.0

Customer did not leave a comment.

JORGE P 
Rating:
5.0

Customer did not leave a comment.

PATRICIA H 
Rating:
5.0

Customer did not leave a comment.

RODOLFO C 
Rating:
5.0

No question and hassle to drop truckk

CRUZ J 
Rating:
4.0

Great service. Friendly staff. I had to wait to drop off because they were out to lunch ?. The door had a clock with the word "will return at 2:00".

MARIA P 
Rating:
3.0

Customer did not leave a comment.

Mike T 
Rating:
5.0

Customer did not leave a comment.

MICHAEL W 
Rating:
1.0

Customer did not leave a comment.

CARL E 
Rating:
5.0

The interior of the trailer was dirty with dried mud, but the equipment overall did not give any type of problem.

THOMAS C 
Rating:
5.0

Customer did not leave a comment.

deatrice s 
Rating:
5.0

Customer did not leave a comment.

TERRY O 
Rating:
1.0

I went to drop off my Uhaul on saturday when it was due. The staff was out for lunch without a single person to receive me. They were also closed on Sunday. So I come back monday morning (having already left the truck there saturday) to drop off the keys. The person then tells me I am going to have to pay for two extra days. He was unreasonable and stubborn and did not accept any responsibility for him not having staff there on saturday when I went to drop it off. I was very happy with my Uhaul experience until I met this man. If I am not charged for two extra days I will be sure to use Uhaul again and recommend it to my friends and family. If I am charged two extra days I will be sure to denounce Uhaul and never use your service again. This is not about money, it is about principle. I turned my truck in on time and should not be charged for two extra days.

Patricio S 
Rating:
5.0

Just keep up the great work.

ROEL G 
Rating:
5.0

My drop off was smooth considering I made it there minutes before closing. The person there was very nice and helpful to see that it was returned. We confirmed it by email and I was in my way out. Easy drop off. Thanks Leo

LEONARDO L 
Rating:
5.0

I appreciate the friendliness and professionalism

ROBERT J 
Rating:
5.0

Exlent

DANIEL V 
Rating:
5.0

The attendant was very attentive, friendly and helpful through our entire process. He came out and helped us hook up the trailer and thanked us for our business.

Stephanie M 
Rating:
5.0

Customer did not leave a comment.

richard g 
Rating:
5.0

Great customer service

RAMON O 
Rating:
5.0

Customer did not leave a comment.

Felix F 
Rating:
5.0

Customer did not leave a comment.

ALAN V 
Rating:
5.0

Staff at location were very helpful and courteous.

Joaquin L 
Rating:
3.0

Customer did not leave a comment.

Jose F 
Rating:
5.0

Customer did not leave a comment.

Benito M 
Rating:
5.0

Altamente recomendable y de muy fácil acceso

Alfredo G 
Rating:
2.0

Not open at 4 pm for return when times on door said they closed at 6 pm.

Darin A 
Rating:
5.0

Great service in Mission TX. Easy to drop off the trailer and be on my way. Will be using this location again.

Geralyn M 
Rating:
5.0

Customer did not leave a comment.

Alan V 
Rating:
5.0

Customer did not leave a comment.

Darrel S 
Rating:
3.0

Have no idea, Place was closed for Sunday drop off and used U-Haul app to drop off.

John B 
Rating:
3.0

Customer did not leave a comment.

raul r 
Rating:
5.0

Customer did not leave a comment.

Alan V 
Rating:
3.0

Customer did not leave a comment.

Fran V 
Rating:
4.0

Customer did not leave a comment.

Alma S 
Rating:
4.0

Customer did not leave a comment.

Joshua B 
Rating:
5.0

Customer did not leave a comment.

Ricardo J 
Rating:
3.0

The equipment was relatively clean on the outside but the inside of the truck (box portion) was filthy.

Daniel D 
Rating:
5.0

Customer did not leave a comment.

JIM W 
Rating:
4.0

Customer did not leave a comment.

Garry L 
Rating:
4.0

Customer did not leave a comment.

Stan P 
Rating:
5.0

Customer did not leave a comment.

James G 
Rating:
1.0

Customer did not leave a comment.

Jose V 
Rating:
3.0

Customer did not leave a comment.

Allen p 
Rating:
5.0

Customer did not leave a comment.

Alan V 
Rating:
5.0

We had a great experience. I cannot remember his name but he was friendly, VERY helpful, and soooooo good. Thank you for the positive experience. This was the best and easier experience I have had with UHaul.

Curtis L 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S 
Rating:
5.0

Everything was great. Truck rode well but had a hard time getting it to go to reverse when needed. Once in reverse it worked great.

Victor D 
Rating:
5.0

The attention is always excellent!!!

Diego R 
Rating:
4.0

The truck was immaculate and very well maintained. The location did not have all the shipping blankets I had ordered. They found another site nearby.

Harley C 
Rating:
5.0

Please, improve the drop and tow mechanism, it fit loose and make a lot of noise, I prefer the old style with the knob to adjust the tension on the ball..

ADOLFO G 
Rating:
5.0

Also great friendly and helpful service. Good job everyone.

Felix M 
Rating:
5.0

Customer did not leave a comment.

Greg G 
Rating:
5.0

Nothing, everything was excellent, great customer service, quick service

Agustin C 
Rating:
5.0

Every thing ok

Alfonso R 
Rating:
5.0

Good customer service at office.

David M 
Rating:
5.0

Customer did not leave a comment.

Gilberto T 
Rating:
5.0

Customer did not leave a comment.

jose G 
Rating:
5.0

Customer did not leave a comment.

Dulce M 
Rating:
5.0

Aside the equipment the representative was polite and professional. Will be renting again this week.

Roberto M 
Rating:
5.0

Very quick in and out. Very nice to work with.

Chris H 
Rating:
5.0

Everything good

Jose L 
Rating:
5.0

Customer did not leave a comment.

Richard M 
Rating:
4.0

Lady at pick-up location was very kind, I’d rent from this facility again..

Angel A 
Rating:
5.0

Customer did not leave a comment.

Jose s 
Rating:
5.0

Customer did not leave a comment.

Claudia C 
Rating:
5.0

Customer did not leave a comment.

ALFREDO G 
Rating:
5.0

Customer did not leave a comment.

Cassandra S 
Rating:
5.0

Customer did not leave a comment.

James F 
Rating:
5.0

Customer did not leave a comment.

Mario F 
Rating:
5.0

everything OK!

Edgar L 
Rating:
5.0

Especial

Gerardo M 
Rating:
5.0

Customer did not leave a comment.

Dafne R 
Rating:
5.0

Customer did not leave a comment.

Ismael I 
Rating:
3.0

Customer did not leave a comment.

Oscar M 
Rating:
2.0

Guy attendant was rude and unprofessional..told us to inspect the truck ourselves and take pictures, he refused to inspect truck and left us talking to ourselves...truck was dirty, I filled up the truck and didn't even get a credit for there rudeness...or the extra gas .Never again!!! I rented from Penske to drive my sister's belongings from San Antonio to Mission, they were absolutely wonderful...next time I'm going with them... So DISAPPOINTED in you!!!!

Maria M 
Rating:
5.0

Manager was excellent

Juan M 
Rating:
5.0

Customer did not leave a comment.

Rene Z 
Rating:
5.0

Good job

Jose A 
Rating:
5.0

Great customer service they were so nice and funny and helpful they really made my first experience with uhaul the best definitely will be recommending family and friends thank y’all so much

Rebecca S 
Rating:
5.0

Great customer service

Misael D 
Rating:
4.0

Rented a tow dolly. The ramps and the ratchets were difficult to operate. I lubricated the ramps and made it better.

gary s 
Rating:
5.0

Thank you for being nice and very helpful.🙂

Melanie V 
Rating:
5.0

None, Great Staff!!

Eduardo D 
Rating:
4.0

Make sure the lug nuts are tight. They were all alittle loose!! Excellent trailer for towing and the load capacity!! The best I have ever towed!!

Marvin E 
Rating:
5.0

Customer did not leave a comment.

Generoso C 
Rating:
5.0

Lower prices

Mark m 
Rating:
4.0

Attendant should get a raise, or bonuses.

Oscar C 
Rating:
5.0

Customer did not leave a comment.

Amelia O 
No reviews have been submitted for this location.
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