Excelente service Johnathan it's the best
ALAN V
Customer Reviews for Move It Storage North Mission
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The process to automate the rental and return process was horrible
TIMOTHY WExcellent overall rental experience. Manager was extremely helpful, knowledgeable and hospitable.
JUAN SExcellent overall rental experience. Manager was extremely helpful, knowledgeable and hospitable.
JUAN SThe process to automate the rental and return process was horrible
TIMOTHY WGreat Service with a helpful smile.
Larry CThe original store was very poor they were supposed to install a hitch two appointments never got the hitch it cost me 220 dollars more to go to a garage to have one installed they lied to me that they did not have a order
NANCY BExcelente service Johnathan it’s the best
ALAN Vexcellent
DAVID RThe attendant was very polite and helpful throughout the rental process! Will definitely rent from this location again
RUBEN RNo question and hassle to drop truckk
CRUZ JGreat service. Friendly staff. I had to wait to drop off because they were out to lunch ?. The door had a clock with the word "will return at 2:00".
MARIA PThe interior of the trailer was dirty with dried mud, but the equipment overall did not give any type of problem.
THOMAS CI went to drop off my Uhaul on saturday when it was due. The staff was out for lunch without a single person to receive me. They were also closed on Sunday. So I come back monday morning (having already left the truck there saturday) to drop off the keys. The person then tells me I am going to have to pay for two extra days. He was unreasonable and stubborn and did not accept any responsibility for him not having staff there on saturday when I went to drop it off. I was very happy with my Uhaul experience until I met this man. If I am not charged for two extra days I will be sure to use Uhaul again and recommend it to my friends and family. If I am charged two extra days I will be sure to denounce Uhaul and never use your service again. This is not about money, it is about principle. I turned my truck in on time and should not be charged for two extra days.
Patricio SJust keep up the great work.
ROEL GMy drop off was smooth considering I made it there minutes before closing. The person there was very nice and helpful to see that it was returned. We confirmed it by email and I was in my way out. Easy drop off. Thanks Leo
LEONARDO LI appreciate the friendliness and professionalism
ROBERT JExlent
DANIEL VThe attendant was very attentive, friendly and helpful through our entire process. He came out and helped us hook up the trailer and thanked us for our business.
Stephanie MGreat customer service
RAMON OStaff at location were very helpful and courteous.
Joaquin LAltamente recomendable y de muy fácil acceso
Alfredo GNot open at 4 pm for return when times on door said they closed at 6 pm.
Darin AGreat service in Mission TX. Easy to drop off the trailer and be on my way. Will be using this location again.
Geralyn MHave no idea, Place was closed for Sunday drop off and used U-Haul app to drop off.
John BThe equipment was relatively clean on the outside but the inside of the truck (box portion) was filthy.
Daniel DWe had a great experience. I cannot remember his name but he was friendly, VERY helpful, and soooooo good. Thank you for the positive experience. This was the best and easier experience I have had with UHaul.
Curtis LEverything was great. Truck rode well but had a hard time getting it to go to reverse when needed. Once in reverse it worked great.
Victor DThe attention is always excellent!!!
Diego RThe truck was immaculate and very well maintained. The location did not have all the shipping blankets I had ordered. They found another site nearby.
Harley CPlease, improve the drop and tow mechanism, it fit loose and make a lot of noise, I prefer the old style with the knob to adjust the tension on the ball..
ADOLFO GAlso great friendly and helpful service. Good job everyone.
Felix MNothing, everything was excellent, great customer service, quick service
Agustin CEvery thing ok
Alfonso RGood customer service at office.
David MAside the equipment the representative was polite and professional. Will be renting again this week.
Roberto MVery quick in and out. Very nice to work with.
Chris HEverything good
Jose LLady at pick-up location was very kind, I’d rent from this facility again..
Angel Aeverything OK!
Edgar LEspecial
Gerardo MGuy attendant was rude and unprofessional..told us to inspect the truck ourselves and take pictures, he refused to inspect truck and left us talking to ourselves...truck was dirty, I filled up the truck and didn't even get a credit for there rudeness...or the extra gas .Never again!!! I rented from Penske to drive my sister's belongings from San Antonio to Mission, they were absolutely wonderful...next time I'm going with them... So DISAPPOINTED in you!!!!
Maria MManager was excellent
Juan MGood job
Jose AGreat customer service they were so nice and funny and helpful they really made my first experience with uhaul the best definitely will be recommending family and friends thank y’all so much
Rebecca SGreat customer service
Misael DRented a tow dolly. The ramps and the ratchets were difficult to operate. I lubricated the ramps and made it better.
gary sThank you for being nice and very helpful.🙂
Melanie VNone, Great Staff!!
Eduardo DMake sure the lug nuts are tight. They were all alittle loose!! Excellent trailer for towing and the load capacity!! The best I have ever towed!!
Marvin E