There was a problem with the application to create the transaction. The personnel (Marc) tried many alternative to find a solution a solution and he was successful. Great customer service.Martin O.
Customer Reviews for MP Location
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The car stopped working after 1h30 minutes. Low oil pressure was flashing. I got NO accident at all. I was 1h hour away from the phone network. When I called the emergency service of u haul, I was on the waiting line for 45 minutes. After waiting all that time with no answer, I called a friend to pick me up. Lost a full day of vacation. Then, the day after, probably 8 different persons called me and needed to start over my story every time. Funny thing, they still charge me the location. Can you believe this? It cost me 120 $ and a full day of vacation.Olivier B.
The pick up location was fine, staff were very helpful and friendly and understanding. They aren't a uhaul. Uhaul however was not okay and made us drive an extra 3 hours on moving day, when we were going to another province 6 hours away and couldn't afford to lose the time. So I'm eating the location as such because it was extremely out of the way and screwed up our entire move. Don't overbook your trucks, especially on moving day when people don't have the ability to be flexible with their timeline. Don't force people to spend way more on gas than they budgeted for. Don't mess around with peoples lives. Don't make people arrive at their new location in the middle of the night.TAMISONCLAIRE PE D.
Customer did not leave a comment.Jean - P.
Customer did not leave a comment.FREDERIC P.
Customer did not leave a comment.Jean - P.
Lorsque nous sommes arrivÃ©s au centre de location l'Ã©quipement Ã©tait sale. Il y avait des couverture que nous n'avions pas demander et elles sentaient trÃ¨s mauvais. Il y avait des copeaux de bois partout dans le fond du camion, comme si des animaux avaient Ã©tÃ© transporter dedant. Le camion sentait aussi trÃ¨s mauvais. Nous avons dÃ» passer la baleyeuse dans le camion avant de commencer, ce qui a retarder notre dÃ©mÃ©nagement. J'ai eu d'autres experiences avec U-Haul, mais cette fois nous avons Ã©tÃ© vraiment dÃ©Ã§u.Yannie V.
Excellent on all levels, thank you.CHARLES G.
Customer did not leave a comment.GINETTE ROBERT B.
I made a reservation on line 2 months before and uHaul did not respect my choice of pick up location. Do not use reservation on line, call directly the pick up location.Christian R.
We were lucky that the people from MP location were gold because we had so much problem with the reservation and finally had to move at night from 4pm till 9am! It was the only way but they were able the make the arrangement there but if it wasn't from them, I would not recommand U-Haul and I might never book another reservation with u-haul again.CYNTHIA L.
Customer did not leave a comment.Josee D.
Service impeccable, beaucoup de professionnalisme de la part de la personne qui m'a serviALAIN M.
La transmission du moteur est fini. La conduite n'Ã©tait pas du tout agrÃ©able.ALEXANDRE B.
Pouvez vous Ã©crire en franÃ§ais s.v.pALAIN C.
I had a reserved and already checked in trailer...and by the time i went to the renting location..the trailer was not there....Hugo L.
Customer did not leave a comment.STEVE P.
Customer did not leave a comment.Ryan P.
Sur ma facture il est ecrit que jai payer l'assurance alors que jai clairement dit que j'en avais deja une... Bref il y a eu des frais surprise au jour j . Comme quoi finalement c'Ã©tait pour nettoyer l'Ã©quipement, qui en vrai n'Ã©tait pas sale Ã l'arrivÃ© ni au dÃ©part. J'Ã©tait plus au moins satisfaite.Melissa M.
Customer did not leave a comment.MArtine L.
Customer did not leave a comment.LUC C.
Keep this way,the personnal and the service at Yamachiche is perfect!Marc B.
Service courtois!Nancy M.
Gate was closed and it wasn't mentioned before.Patrice G.
Service Ã la clientÃ¨le impeccablelysanne G.
Customer did not leave a comment.FÃ©lix G.
Gates was closed , It was very dangerous to unhook the trailerDominic D.
Customer did not leave a comment.Pierre G.
do this review in french if it's possible thanks you PierrePierre Paul H.
Customer did not leave a comment.Amelie B.
lors de ma location je n'ai pas eu le code pour mettre la clÃ© dans la boite retour. j'ai du faire des pieds et des mains pour la rendre. Mais les gens chez Mp ont Ã©tÃ© super quand je les ai tÃ©lÃ©phonÃ© pour leur donner l'emplacement de la clÃ©.Ã‰ric S.
do no't change the recepie... thanks for everyting guysRobert N.
Perfect at this store!Maxime M.
Customer did not leave a comment.Benoit B.
J'aurais aimÃ© que ma rÃ©servation soit respectÃ©e comme au commencement : location choisie, celle de Trois-RiviÃ¨resgackge L.
Perfect, simply.Michel L.