Customer Reviews for MR Auto Finance

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MR Auto Finance

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David W.
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More inviting building to do business.

Seneck F.
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Too expensive

Justin M.
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I felt like the gentleman who was helping me could have had better customer service he was not friendly he was not helpful at all he was just totally rude for no reason that was my first time at that location and it’s definitely going to be my last I had a horrible experience

Elijah S.
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Fast Easy Service

Jorge C.
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Customer did not leave a comment.

Yoandry H.
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Customer did not leave a comment.

Joan D.
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Customer did not leave a comment.

Judy W.
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This was a dirty place. The parking lot was dirt. There were so many holes filled with water that it was hard to walk to the truck. Truck was hard to start at one time. I have always had very positive views of uhaul and its locations in the past but this was not expected.

Jake N.
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Customer did not leave a comment.

Diane E.
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Customer did not leave a comment.

David S.
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This location was great. The original pick up location Hywy 6 - was not great. They didn’t have my truck. I got multiple notices as to two different locations to pick up. And ended up at a third location. Mr Auto Finance who was fantastic

David L.
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Customer did not leave a comment.

Eduardo G.
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Customer did not leave a comment.

Cinnamon J.
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Customer did not leave a comment.

Luis M.
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Straight Forward renting, no hassles, will rent from here in the future.

Jason J.
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Customer did not leave a comment.

Joseph U.
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Easy to find, easy to talk to, and easy to work with. Would definitely recommend!

Murphy L.
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Customer did not leave a comment.

Kathryn V.
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Customer did not leave a comment.

Christian A.
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Customer did not leave a comment.

Kim G.
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Lied to.

Michael C.
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Customer did not leave a comment.

Mel D.
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Good dealer

Chetera W.
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The most filthy place I ever seen I was scared to get out

Maribel V.
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He did good parking the trailer

Jeff C.
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The gentleman I dealt with was friendly, and processed my rental in a timely fashion.

Ramon A.
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Customer did not leave a comment.

Labyron H.
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Customer did not leave a comment.

Alexis D.
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The location of pickup is completely wrong and the correct address is 25 minutes from where the wrong address is. Very misleading. I would’ve never reserved had I known this prior. I am requesting a refund or accommodation for this terrible service.

Matthew K.
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Great location to where I live. Rental facility was very flexible with my timing returning the truck and made it easy to keep it a few extra days. Thank you!

chris A.
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Customer did not leave a comment.

Rafael R.
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At the site, there is a lot of mud on the ground.

Elenne V.
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Customer did not leave a comment.

Juliana D.
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Customer did not leave a comment.

Alma G.
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Customer did not leave a comment.

Ebelyna N.
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Customer did not leave a comment.

Manuel M.
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Customer did not leave a comment.

Jose P.
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Customer did not leave a comment.

Ausencio Z.
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Customer did not leave a comment.

Philip D.
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Customer did not leave a comment.

Paul O.
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I wanna thank the guys Ruben, and Mike for awesome service I had an issue with returning the truck after hours with issues on the access code Mike offered to waive my after hours fees and kept everything as smooth as possible I would definitely recommend this Uhaul place to others!

Phillip T.
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It all went well, was a good experience during a stressful time, I would recommend this place to anyone I know

Katina S.
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Customer did not leave a comment.

Michelle M.
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Your guy told me he was holding $100 from my account, I didn’t take out the insurance! I refused the insurance! Brought the truck back & my bill was $45 total which supposed to come out of the $100 that was on hold! My refund was supposed to be $55! I checked my account the next day! Found out U-Haul took an additional $175 out of my account without my permission! That’s theft! They stole my money! I called them & some guy answered & told me he can’t do anything about this today! All offices are closed! Says I have to call back in the morning,(Monday)! I’m so upset! The stole my money without authorization! The guy just flat out lied to me in my face! Don’t go to location on 529 & Little York! Highway robbery! Not to be trusted! I’m still waiting to get my money back that they stole from me! Thieves!

Ashleigh-Ashley- B.
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Customer did not leave a comment.

Darius L.
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You guys are the BEST in the game. Dont change a thing.

Robert T.
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Friendly and helpful staff

Sherell L.
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Mehrdad Fallah was refreshing to deal with. Appreciate service I received

Kathleen O.
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Everyone at this uhaul store was so nice, so professional and so kind. They understood when I needed to keep the truck for 2 more days and so helpful when I returned the truck. They are good representatives of the Uhaul company.

Kirk K.
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Customer did not leave a comment.

Mary A.
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Nothing

John P.
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Great service!

Henry V.
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The truck is well maintained!

Brieanne L.
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Customer did not leave a comment.

Samuel F.
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They made the process so smooth. Simply Amazing

jose F.
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Nothing to improve, Associate named Mike was very professional and helpful..

Ray P.
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Manager didn't correctly report to U-Haul that we dropped off the trailer at his location. We didn't rent a dolly and we were charged for that.

Eric M.
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Great place very helpful and knowledgable. Will use again.

Armando G.
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Customer did not leave a comment.

Leticia B.
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Its all good

baqir Q.
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I think everything was awesome

Mia M.
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The uhaul was not full when I received it, yet the charged me although I filled the tank at the same level I received it. Also it was not well lit and I did not feel safe at the time I was due to return the uhaul.

Ashley F.
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Super negative guy ??

Michelle C.
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Customer did not leave a comment.

Ivy C.
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Mr. Ruben took his time with every customer to make sure the customer was please with their selection. Thus was my first time using this location & was well please!!

Mark S.
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Did not feel safe in the area where I picked it up.

Eric E.
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Guy working there was nice and pleasent.

danny P.
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Customer did not leave a comment.

Anthony G.
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Customer did not leave a comment.

Brandon S.
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Customer did not leave a comment.

Mauricio V.
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Customer did not leave a comment.

Clayton M.
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When going to return the truck after hours as instructed by owner, We used a Code to get the gate key out of the lock Box and unlocked the fence drove the truck in the location and there was a man inside the locked fence With a shovel or a long piece of metal hitting things and screaming get the F out and leave me the h*** alone. It was so alarming my son and daughter-in-law are ran out of the gate locked the gate behind them without turning in the key. We had to call local law enforcement and leave the key in the mail Box. This location is very dark there is absolutely no lighting and I would not advise anyone to use them ever. If you haul has any sense they will just continue to contract with this person before someone is injured or killed and you haul is involved in a lawsuit. It was dark and we cannot say for a 100% that it looked like the owner the same guy who rented us the truck was the one running around going crazy yelling and hitting things. This is a very dangerous location and the truck was not even well maintained the Sun visor was falling down which is a sight hazard.

Luis Z.
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Customer did not leave a comment.

Dwayne W.
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Customer did not leave a comment.

demarco G.
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Nothing to improve. Excellent service.

DELANA J.
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Customer did not leave a comment.

Matthew A.
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The owner/operator of the facility is outstanding.

Kanani H.
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Didn’t know where the office was and when returning no one was there had to unlock gate myself and make sure to lock gate when I left. Didn’t know if my rental would properly be returned because I had to just leave it on property with no one there when told someone would be there until 5 pm.

Brian M.
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The office manager was very knowledgeable and helpful.

DARCI C.
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Customer did not leave a comment.

Judith D.
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The office area was alittle run down but the employee was extremely courteous and helpful.

Raul G.
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Customer did not leave a comment.

Lucille R.
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Mr. Reuben, he was very attentive and friendly. My reservation was on time and ready to go. Definitely I will use his services in the future. I recommend him for friends and family. Thank yo, Mr. Reuben.

Gavin M.
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Great customer relations and service. Highly recommended.

Amir Z.
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Very good device advice . I really appreciate his help to decreasing my cost more than 100$ By correcting my wrong answers online.

Alexander B.
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Got the uhaul fast and the customer service was great. Don't judge a book by its cover.

Hany M.
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Honest and Kind Owner!

Adriana C.
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The owner was very friendly and helpful. We looked around 5 different places until we came across this location. He had what we needed. Thank you.

ida M.
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I walked into the nastiest of offices. I have rented from UHAUL numerous times in Louisiana. The offices in LA represent Uhaul very well. Clean offices and picking up trucks in other Uhaul locations has always been a great experience, which is why I have been a repeat customer. Picking up from this location was horrible, this place looks like a junkyard made be very uncomfortable about driving the truck. I wasnt confident driving away that this truck had been inspected. It was filthy on the outside and it was just OK on the inside. It could’ve been wiped down. Someone at UHAUL should really make a trip there and see this place. I literally thought I was renting from a knock off UHAUL company. This place DOES NOT meet the Uhaul standard I’m used to, not even close. This place is gross.

Eric H.
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Friendly atmosphere. Please provide more equipment to this facility. Great friendly serbvice

Nakeesha K.
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I like this place the guy is always nice nice trucks only rent from him

Erik D.
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They were great in helping me extend my rental for an additional day and made the process of returning the truck very easy even sending me directions in advance for returning the truck.

Rachel J.
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Owner was very friendly, helpful, and exceptionally quick and responsive. We needed a new drop off location, and he responded instantly. Drop off was seamless and easy. Highly recommended for excellent service and business integrity. Don't be put off by the casual unmarked lot. This is a great place to do business!

michael M.
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Customer did not leave a comment.

SHANA W.
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Everything was quick ..with gteat customer service

Zachary C.
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Customer did not leave a comment.

Zachary C.
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Customer did not leave a comment.

Lynnette M.
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Quality service. Friendly and fast.

JOEL F.
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Gentleman who was there was very nice!

Michelle C.
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Was very friendly got me in and out in a short time nice guy great service

No reviews have been submitted for this location.

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