Life saver!!!! Extremely nice
Camille D
Customer Reviews for Mr Mc's Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was leaking rain water inside cargo area, I paid for the furniture pads and there were none in the truck I also showed up to the original location where my truck was reserved at Advanced packaging 6222 E 21st st N Wichita ks, 67208 only to find out that it was changed in the app that I had no reservation. I called and they only had that size truck at another location in a sketchy ghetto part of town even further. After moving my items i immediately wanted to return the truck way before my scheduled time so I didn’t have to leave my vehicle parked at that strip mall and return at night in that part of town as you probably can understand if you saw what that location looked like. So yes forgot to fill up the probably $10 worth of gas to replace what I used due to the rush. Can’t believe I was charged for an inconvenience fee. The entire day was an inconvenience for us from your shitty service. Very disappointed in my experience with UHaul I won’t recommend to anyone and will never use your services again. Thanks for making my move as stressful as possible.
ERIC PGreat and very courteous location. Will use them every time.
Kerry LLate pick up. High crime area. Uhaul interior was dirty and smelled like smoke. The u-haul representative that came out was very helpful to fix issues and professional. U-haul truck was nice and newer and in good shape.
Evan AI took pictures of the U-Haul before just to be safe because It was filthy in the front as if it’s been there for months , I’m afraid that’s a way how that con us to add the $25.00 cleaning fee. The people were friendly but the service to the U-Haul it self was disappointing and it suck’s because I was so happy when we left just to find out they gave a dirty U-Haul on purpose and charged us a fee that’s so wrong and unprofessional. I will never go back there ever again
Uylesses DI was very satisfied,very the I work with was very helpful
Lamoine HWon’t use U-Haul again because problem I had with this location and the problem i had with the truck
Brent SIt was a fast and easy check in and out
Trenise Bdropped it off at night. small place for a vehicle and trailer had to park sideways. hopefully that was ok. wish would have been a bigger place to drop off with the trailer.for more room
Brian LEverything was fine and the store people were very polite
Xavier LQuick in and out, great help
Brian RGreat service open late
alicia bPlease don’t make a pick up and drop off location be different. I should not have had to take an Uber from drop off site to go pick up my vehicle where I left it that morning when I picked up the truck. Horribly inconvenient and a complete hassle especially at a weird drop off location. A woman by herself should not have had to stand in a strange drop off location waiting on an Uber. Horrible drop off site. The parking lot barely fit the size of the truck. Dangerous location. People get shot by there.
Rebeca SNothin
Karla AThe truck's gas was on empty and I was advised to fill up with as much gas as I am going to use. Every customer here is risking getting stranded on an empty tank and the fuel pump is decreasing its lifespan. The vehicle was filled with trash. The reserved vehicle (15' truck) was not returned because the previous driver said that he did not have another ride arranged and so he was allowed to take the Uhaul out again. I had to take another vehicle (26' truck) which was listed as available, but in terrible condition. The location should NOT be available for larger trucks, because it is a one-way parking area along a busy, 4-lane street. It is too dangerous to operate a vehicle of that size with the limited space that they have available.
Sawyer HNo one was in the store and they added insurance without my knowledge to the contract I already had agreed to. I did get refunded later. The staff person was out smoking by my car while I was trying to get the phone to work on the ridiculous U-Haul app that kept stalling and asking for documents, such as a passport, which few would even have!
Richard PI had to go and hook up trailer without assistance from employees. Then had to go back and get an extension. Had trouble with link to checkout trailer. Not a good experience at all.
Eric MFriendly Service! Recommend checking safety chains before renting. Our safety chain was very rusted and several links ground very thin due to dragging on pavement by previous users. Chain would not of held if needed.
Jeff RExcellent service and very nice staff and friendly I’ll recommend it 100%
Maria C