I made an appointment for a van U-haul on Friday for Saturday @11am. I was told I may have to pick up a van at another location far from where i live even though the first location was a block away. Sure enough, i get a text thats says I do have to go to the other location; however, there was 7 vans and a truck in the first lot that clearly wasnt being used. Another thing is, the van i used was just under 3/4 of a tank of gas. They told me I would have to bring back the van at the same level. Which i think is impossible to be exact. However, I forgot to fill the tank up to that almost 3/4 level and brought it back between half and 3/4 gas. Not empty, or a 104 of a tank mind you; between half and 3/4 of gas in the tank. I was charged $28. I drove barely 4 miles form when i took the van, to returning it. I would suggest to be more reasonable when it comes to gas level return. Its bad enough i had to go outside of my way to pick up the van when there was a location a block from me, but to charge me $28 for gas which the needle barely moved it atrocious. Need to do better business.
DAVID R
Customer Reviews for Mr Pharmacist LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guy in charge was very nice!! He gave me a brand new moving van & helped me carry the equipment out. Fast service as well when checking in & out
AMANDA MGreat customer service. I believe the guy who helped me is called Levi. Such a nice guy. Went out of his way to provide parking for my personal car while I rented the van. He answered all my questions and is very caring. The U-Haul service they provide is run alongside a pharmacy. Highly recommend to anyone.
Julio TMr Pharmacist was very professional and the experience I had was 10/10 would rent here again
LUIS J