Thanks Norma for all your help .Dennis C. | Overall Experience
Customer Reviews for Mr P's Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
6 years with no problems at all.ANDY G. | Overall Experience
Customer did not leave a comment.BRIAN H. | Overall Experience
Customer did not leave a comment.AUTUMN R. | Overall Experience
We moved and needed a unit closer to our new location. Very friendly when obtaining our unit and cancelling.denise r. | Overall Experience
Mrs. Norma was the BEST!!! We built a relationship with her and are HIGHLY satisfied with her understanding, compassion and flexibility. We have already expressed positive comments within the community.Lee Ann O. | Overall Experience
They are very nice people who have very reasonable prices on their storage units.michelle r. | Overall Experience
Customer did not leave a comment.Lloyd B. | Overall Experience
Customer did not leave a comment.James T.
Didn't have my appliance dolly or furniture dollies that were reserved. Very poor attitude from staff and unprofessionalBONNIE N.
Mr. P was great, however, U-Haul app wasn't. I could not use the app to check the truck out or back in. Just glad Mr. P's was able to manually do this for me without charging additional fees.Tammy S.
There was a man with no shirt. He, nor the woman were helpful. I reserved a dolly and they didn't have one. I'm still waiting for a credit back to my account.Bryanna S.
Everything was excellent and thank y'allJeremy H.
Customer did not leave a comment.BETTY A.
Customer did not leave a comment.Lashonda Y.
All of the staff was nice, but you might look into putting gravel down in the RV lot. My husband and I got stuck in the lawn because it had been rainy and we have a 4x4 Dodge Ram.Chelsea D. | Reservation
The agent was very nice but It was a long checkout unfortunately. Also the agent there quoted the price as $195, not $83 as the Uhauls agents did. So I had to call Uhaul and pay over the phone. If I had the money, I might have just agreed with her and paid the higher price.Michelle M.
Keep information on file where one doesn't have to download information on every rental, especially repeat rentersKevin L.
Customer did not leave a comment.KEVIN L.
One note... when I tried to get the truck back to 3/4 tank, it showed below 3/4 as I continued to put fuel in, then jumped to full suddenlyCarey E.
Customer did not leave a comment.Evelyn O.
Customer did not leave a comment.Debbie M.
Customer did not leave a comment.Edgar R.
They entered my return date wrong and billed me for an extra day. Not ok at all!Ronda W.
Customer did not leave a comment.rebecca B.
Customer service was greatSHELIA C.
great customer service. no improvement needed.Wanda S.
Customer did not leave a comment.BRITTNEY B.
Convenient location for drop-off, especially at night. The drop box signage could be better, but zero issues - I'm glad they were there and I'll use them again.JAMES C.
Everything was very goodELDON S.
Customer did not leave a comment.KEVIN L.
Better communication between staff, better training for staff. Both aspects were poor. My addition of the tow dolly was not communicated to the employee who worked the saturday morning, and the employee was not properly trained on how to rent out the equipment properly.JACOB S.
Customer did not leave a comment.Darlene B.
Customer did not leave a comment.CURTIS T.
Customer did not leave a comment.CHRISTOPHER H.
Things were handled well. There was a warm friendly atmosphere. and went above and beyond to clear up an issue we had very quickly.sophie W.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.LAMAR B.
This location was new to U-Haul and didn't have all of the accessories such as pig tail extensions. They had to find the tools to loosen the clamps on the trailer in order to pull out enough wire to connect to my truck.NORMAN T.
Customer did not leave a comment.MARLENE P Z.
Nothing to approve on. They were spot on & customer service was very polite. I will definitely recommend :)DARLINE A.
Ms. Norma was pleasant. The area was creepy & uninviting. Parking was awkward. Check-out was easy & efficient.NANCY W.
Customer did not leave a comment.