Customer Reviews for Mr Stor It

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Mr Stor It

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CHERLYNN W. on

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Customer did not leave a comment.

fremont B. on

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Excellent

Kalie W. on

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Toni was absolutely incredible. She was friendly, helpful and so funny. Will be back!

Amber D. on

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Very friendly and helpful

ILYAN L. on

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Homer S. on

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Keep doing what you are doing

Christine M. on

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Eran S. on

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Kenneth C. on

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The manager Tony is fantastic! She makes everything about that location excellent.

R. K. on

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Toni was excellent in costumer service. She went above & beyond to sort out and correct an error on our contract!

Ricke A. on

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Joseph C. on

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Michelle G. on

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Took over 1 hour for me to get the rental because of a problem with the computer system. For my wait and time that it took management only charged me for 1 day rental. I didn't expect that at all, was not happy waiting but a little while later received a phone call that I could have the rental for 2 days but was only being charged for 1 day. I would definitely rent again.

Thomas K. on

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Toni Jones was exceptionally helpful.

Megan P. on

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Tonight was very courteous and made the overall process hassle free.

sharon U. on

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They took my rental and pickup papers never gave back. I did not receive credit for extra gas in the Uhaul on returning it.

Dwayne B. on

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Excellent customer service from Toni Jones.

lacresha W. on

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heriberto M. on

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Antonio C. on

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Tonight was wonderful.customer service

Mark P. on

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ROBERT B. on

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I am very satisfied with service and equipment thank you Robert Brown

gladys W. on

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Nothing

Kevin S. on

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Very supportive our our needs. Appreciate the great customer service

Jeffrey B. on

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Kenneth H. on

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None great experience

Pamalita M. on

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Justin G. on

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The manager was awesome!!!

Donte D. on

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Ellen W. on

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John E. on

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See above

Mario D. on

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A bit expensive, when all was tallied. Maybe just the central Florida market, but didn’t seem like a good value.

Tim M. on

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Tony was Very Nice and Professional! I definitely Referred a Friend already! Thanks again. Sincerely Tim Micko

David V. on

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Quick and easy

Mark S. on

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Customer did not leave a comment.

Debbie M. on

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What a RUDE OLDER WOMAN, called me asking where the missing furniture dollie was ?? I ONLY rented the SAME 2 DOLLIES I RETURNED, THEN i find an extra charge of $26.10 from this location on my card, I DON'T think its right to charge me without a reason, Another reason to NEVER USE U-HAUL EVER AGAIN ! She does NOT KNOW HOW TO WORK WITH THE PUBLIC- Maybe she was irritated that I interupted her slow QUIET DAY - SHE NEEDS TO BE RETIRED !! NASTY ATTITUDE

Javier R. on

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We had a reservation for 9 but saddly when we arrived to the location the system was down so it took almost 2 hours to solve. Ms Toni Jones did the best she could to help me and even when it took extra time we had a great time with her. Her costumer service is superb. When I was leaving an employee ran to me and gave me a new contract with a discounted price. Thank you Toni for all your help it was great meeting you.

John P. on

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Linda C. on

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I am completely 100 % satisfied with the U-Haul experience at this location.

Kevin J. on

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N/C

MIKE E. on

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MIKE E. on

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JAMES R. on

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Magdelyn C. on

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Mrs. Toni was very professional and very excellent person.

Donald P. on

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Update your computer. It froze up,and it took 20 to 25min longer than it should have!

David U. on

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Customer did not leave a comment.

JAMES M. on

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Tony was VERY professional and easy to deal with! I had a REALLY GREAT experience! I will defiantly recommend this location to everyone!

Kathleen K. on

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Tony the manager is very competent and professional. Great at follow up.

Perry D. on

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Randy F. on

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Very Easy Process In & Out!!

HENRY N. on

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no problems

Roberto M. on

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Great location and Toni is a pleasure to work with.

Chaell S. on

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Martin C. on

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Joseph F. on

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Darryl A. on

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The customer service representative was extremely good at providing top quality service. I was thoroughly satisfied. Her demeanor was awesome! Thank you

Justin C. on

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Paula K. on

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Arline T. on

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JENNIFER B. on

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Drop off was after hours and everything was in order.

ERIC K. on

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Mr Stor It did not have enough U-Haul blankets. They did call the day before to change the pickup location from Rockledge, FL to Cocoa, FL. Bethany was very helpful.

KATHY K. on

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CAROL S. on

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WILLIAM S. on

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KATHLEEN H. on

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Do not send text messages to drop off at another location. It's confusing!

RONALD B. on

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The truck ran fine. The cheap plastic mirrors on the side of the truck are a safety hazard because they moved so much while driving on the highway, I could not see clearly the traffic on either side and the location of other vehicles to be able to change lanes. Some type of support needs to be added so they don't move as much, like the old metal mirrors with the stabilizing bars.

KATHY C. on

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Joseph G. on

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Excellent service all around

MARK B. on

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MARIE M. on

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Toni Jones was the representative that I dealt with. She was very professional friendly and was totally outstanding to deal with. she alone is the reason that I will deal with this company again.

CATHI C. on

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JACQUELINE S. on

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WILL R. on

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JAMES M. on

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The manager was great and help me with all my needs and request!!! Outstanding customer service!!!

MARTIN C. on

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Dave M. on

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Toni Jones the Manager was extremly knowledgable and friendly. Made everything easy. Thanks

Jim Z. on

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LARRY F. on

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JAMES M. on

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MEGAN S. on

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The truck we used was clean, however, it was not well maintained. The truck would not go over 60 without shaking and moving side to side. It should not be a long distance truck, it should be an in town vehicle only.

NANCY V. on

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SARAH D. on

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Not bad, they didn't know what I had just been through so not really their fault. Just wish they were quicker to see what they could do to help make things work after explaining what a pain it would be to have to drive to another location just to drop off a truck and trailer. They just give you the number for customer service and say good luck, pretty much. Maybe they don't have the authority to make those changes I don't know. They were fine otherwise.

SCOTT R. on

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Really liked the manager. She does a great job. She was very friendly and efficient. She was willing to go out of her way to help. She made it a very pleasant experience.

LANNY G. on

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lanny G. on

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PAMELA M. on

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ILYAN L. on

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SARAH M. on

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JOHN O. on

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All the equipment was fine. The storage location was very well trained in the options, and check out of the equipment.

DELLA H. on

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BILL K. on

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Kathy G. on

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John H. on

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KEITH B. on

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Everyone is great I am very happy with the services

MARTIN C. on

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The woman named Toni was an absolute gem. She helped me with everything, and was very kind and courteous!! She did an amazing job!!

Stephen S. on

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Douglas C. on

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not a thing, all went very well and was professionally handled

SHARON H. on

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MARGIE H. on

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This was an excellent experience from the clerk to the vehicle. I will rent again, Thx

John S. on

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I would not recommend any customers use movinghelp.com. We used the website to find movers and they never showed up.