Customer Reviews for MRZ Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of MRZ Storage

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Mike F. on

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Customer did not leave a comment.

Mary H. on

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Definitely will rent from them in future.

Peter Q. on

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Customer did not leave a comment.

Susan T. on

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Customer did not leave a comment.

Jameson B. on

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Nothing

Delbert B. on

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No complaints. The service was excellent and professional. The representative was very helpful and friendly!

Chris J. on

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No clear drop box for keys though it was 24 hour drop off. Tried calling and left message on Sunday. Went through verification process on phone. Called customer service but was on hold for maybe 25 minutes and could not get through. Called another Tallahassee location and got dispatch number because I wanted instructions for leaving the keys. Dispatch assured me I was no longer responsible for the truck, and to leave the keys in the letter box. Very frustrating. No instructions and no way to contact someone. Disappointed customer.

Tolisha W. on

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Customer did not leave a comment.

Richard B. on

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Rachel was great to work with!

Izabela Z. on

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Dr. Marvin J. H. on

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Mike M. on

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The location was not well marked with"U-Haul signage" in fact, there was no signage other than a "Storsge" sign. As a result, I passed the location twice.

Amy S. on

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This was an excellent and effortless experience. The truck was ready for us and the communication about picking up the truck was very good.

JAMES B. on

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The folks at the Tallahassee location were very friendly, helpful, courtesies, and professional.

Mark R. on

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Everything at this location was amazing. By the time I got into the office, I was almost completely checked out. My check in time was less than 5 minutes, and the staff is Great.

Carla L. on

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Excellent customer service.

Kuryne L. on

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Very friendly and quick!

Brett C. on

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A great storage unit!

Amy N. on

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This was only a drop off point for us and it was after hours. There wasn’t a designated spot for us to park the truck because the lot was completely full.

HEATHER J. on

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Customer did not leave a comment.

Annette U. on

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Very very friendly and helpful people! Excellent customer service! Was much appreciated. Thank you.

Gloria W. on

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Michael R. on

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Not much parking on site.

Gary M. on

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Darrin M. on

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Mike B. on

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Rachel was very helpful during the process. Very customer oriented - unusual in this day and time.

daryl B. on

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It has a few vechile...not a large lot... But helpfull... Like in huge trucks they did not carrie thier..or traliors... But enough for a small house... Type trucks...or one room stuff... Sincerely hurcaine victim...

Barry Y. on

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The cargo portion of the van was clean. However, the seats were full of dog or cat hair. I am allergic to both so needless to say I spent most of my time sneezing during and after use. I must add that the young lady who assisted me was great during the rental process. I would use this location again, just would prefer a vehicle without cloth seats.

patricia L. on

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Great experience

Catherine N. on

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It has a 24 hr drop off but the key drop was not secure. I worried someone would steal the truck.

Tim W. on

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Not cleaned but its a moving van its not expected to be spotless. The rental was fine and exceptional service.

Lane B. on

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Customer did not leave a comment.