Customer Reviews for MRZ Storage
(U-Haul Neighborhood Dealer)

370 reviews

2908 Mahan Dr   Tallahassee, FL 32308

(850) 270-1307

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 11/29/2021 - 12/3/2021: 9:15 am - 2:30 pm

Services at this Location:

Contact Us

(850) 270-1307

2908 Mahan Dr
Tallahassee, FL 32308

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 11/29/2021 - 12/3/2021: 9:15 am - 2:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Simon D. 
Rating:
5.0

Customer did not leave a comment.

Joon J. 
Rating:
5.0

Helpful and friendly staff. Quick, efficient checkin process. Convenient location and great service. Thanks!

Jeffrey G. 
Rating:
4.0

Customer did not leave a comment.

Damian B. 
Rating:
2.0

Uhaul Van was dirty, I had to clean it out before loading it. The tire pressure light was on and the oil change light was on. I was told they were on and should not be any problem. These should be taken care of before someone rents the vehicle and not having another van in stock to change to, makes it hard to say anything about when you are on a time schedule.

Amber B. 
Rating:
2.0

Parking lot was extremely small, tight and inadequate for maneuvering/parking trucks, another uhaul parked illegally blocked my ability to back truck into the only remain parking spot. Had to leave the truck in a turnaround loading space in front of building due to it being the only available space.

BENJAMIN STEFAN R. 
Rating:
5.0

Customer did not leave a comment.

Lowell A. 
Rating:
3.0

Customer did not leave a comment.

Matthew S. 
Rating:
5.0

Great job by the person running the operation. She was very efficient.

Martin M. 
Rating:
5.0

Customer did not leave a comment.

Crystal F. 
Rating:
5.0

Nothing.

Henriquez G. 
Rating:
5.0

Everyone was super nice esp since we are not from Tallahassee and not familiar with the area.

Deborah G. 
Rating:
4.0

More than helpful. I highly recommend this location.

gerald K. 
Rating:
4.0

Customer did not leave a comment.

Chada'ja S. 
Rating:
5.0

Customer did not leave a comment.

LEIGH D. 
Rating:
3.0

Rachael? was very nice and helpful over the phone. But when I arrived at 4:50 PM, no one was there (supposedly til 5PM) SO, left key and info in the drop box. But was expecting a person.

MARC D. 
Rating:
5.0

Very well managed and helpful. Would recommend anyone to this location.

Zachary H. 
Rating:
5.0

Customer did not leave a comment.

SHANA G. 
Rating:
1.0

I rented the truck after the work hour, and the experience was terrible. It took me literally an hour for me to get into the truck. Verification process was inefficient and nonsense, and the representatives were not professional dealing with issues. When I put in the alternative number for contact, it did not notify that the company will be contacting the person, which was very much disappointing considering you guys are a bug corp.

Sung Eun L. 
Rating:
5.0

It was great!

Louverne T. 
Rating:
5.0

Great customer service.

Patricia L. 
Rating:
5.0

Customer did not leave a comment.

Virginia L. 
Rating:
1.0

When I rented the truck I thought it would be at Tennessee Street and capital circle 25 to 30 minutes from my home address. But we had to go 50 minutes or so across town to pick it up. I told the man on the phone or asked him if I was going to Tennessee St Tallahassee Fl and he said yes.

David O. 
Rating:
4.0

Customer did not leave a comment.

ruth S. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
1.0

There was no clear markings this was a Uhaul location, it was just three trucks parked next to a storage unit. The keys for the trucks were mounted to a tree and the orange box shown on the app to put your keys in, was replaced with a wooden box with a piece of paper that's says uhaul drop keys here. I had so much anxiety that I had put the keys in the wrong place, until I was emailed the receipt.

Tommy M. 
Rating:
5.0

MRZ staff are thoughtful and kind, will recommend to a friend!

Tova G. 
Rating:
5.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Great friendly and help hepful. That's my location of choice.

Stewart A. 
Rating:
5.0

Rachel is fantastic!!

Charlene D. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Always have great service at this location. Trucks are always clean. Easy pick up and drop off.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
5.0

Quick easy return!

Donna H. 
Rating:
5.0

Customer did not leave a comment.

charmaine G. 
Rating:
5.0

Very friendly and helpful service. Check in and return were very easy. Lock box for after hour return was much more simple than other locations that I have rented from.

Mara V. 
Rating:
4.0

The associate that helped with my rental was very friendly and professional.

SCOTT C. 
Rating:
4.0

Customer did not leave a comment.

Alexandra W. 
Rating:
4.0

Customer did not leave a comment.

kim C. 
Rating:
5.0

It was very easy and pleasant rental experience.

MILLARD M. 
Rating:
3.0

Possibly more parking options with more room to turn around in.

Terri H. 
Rating:
3.0

Easy drop off

Bruce V. 
Rating:
5.0

Very friendly and helpful

Stewart A. 
Rating:
5.0

Customer did not leave a comment.

Griffin D. 
Rating:
5.0

Customer did not leave a comment.

Youngjae K. 
Rating:
2.0

Closes at noon on a Saturday. There are no designated parking spots big enough for a truck. The 3 or 4 spaces they had were filled by individuals filling a pod. Drive is narrow so difficult to park and not block access to the facility

Fred K. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

Renting from MRZ is quick and easy. I've never had any problems.

Mary W. 
Rating:
5.0

Friendly location and quick and easy drop-off.

Glenn G. 
Rating:
3.0

Customer did not leave a comment.

Bettina Y. 
Rating:
5.0

MRZ Storage has great customer service. Easy pick-up & drop off. I have used them a couple of times and will use them again if I need a Uhaul truck.

Mary W. 
Rating:
5.0

Great staff!

John P. 
Rating:
5.0

Customer did not leave a comment.

ricardo I. 
Rating:
4.0

Great customer service.

Alex G. 
Rating:
5.0

It was fast and easy to rent from MRZ Storage.

Mary W. 
Rating:
5.0

Customer did not leave a comment.

ricardo I. 
Rating:
3.0

Become more visible

Laurie M. 
Rating:
5.0

Customer did not leave a comment.

DeMOnica W. 
Rating:
4.0

Customer did not leave a comment.

Mike F. 
Rating:
5.0

Definitely will rent from them in future.

Mary H. 
Rating:
5.0

Customer did not leave a comment.

Peter Q. 
Rating:
5.0

Customer did not leave a comment.

Susan T. 
Rating:
5.0

Nothing

Jameson B. 
Rating:
5.0

No complaints. The service was excellent and professional. The representative was very helpful and friendly!

Delbert B. 
Rating:
2.0

No clear drop box for keys though it was 24 hour drop off. Tried calling and left message on Sunday. Went through verification process on phone. Called customer service but was on hold for maybe 25 minutes and could not get through. Called another Tallahassee location and got dispatch number because I wanted instructions for leaving the keys. Dispatch assured me I was no longer responsible for the truck, and to leave the keys in the letter box. Very frustrating. No instructions and no way to contact someone. Disappointed customer.

Chris J. 
Rating:
3.0

Customer did not leave a comment.

Tolisha W. 
Rating:
5.0

Rachel was great to work with!

Richard B. 
Rating:
1.0

Customer did not leave a comment.

Izabela Z. 
Rating:
5.0

Customer did not leave a comment.

Dr. Marvin J. H. 
Rating:
5.0

The location was not well marked with"U-Haul signage" in fact, there was no signage other than a "Storsge" sign. As a result, I passed the location twice.

Mike M. 
Rating:
5.0

This was an excellent and effortless experience. The truck was ready for us and the communication about picking up the truck was very good.

Amy S. 
Rating:
5.0

The folks at the Tallahassee location were very friendly, helpful, courtesies, and professional.

JAMES B. 
Rating:
5.0

Everything at this location was amazing. By the time I got into the office, I was almost completely checked out. My check in time was less than 5 minutes, and the staff is Great.

Mark R. 
Rating:
5.0

Excellent customer service.

Carla L. 
Rating:
5.0

Very friendly and quick!

Kuryne L. 
Rating:
5.0

A great storage unit!

Brett C. 
Rating:
4.0

This was only a drop off point for us and it was after hours. There wasn't a designated spot for us to park the truck because the lot was completely full.

Amy N. 
Rating:
5.0

Customer did not leave a comment.

HEATHER J. 
Rating:
5.0

Very very friendly and helpful people! Excellent customer service! Was much appreciated. Thank you.

Annette U. 
Rating:
5.0

Customer did not leave a comment.

Gloria W. 
Rating:
5.0

Not much parking on site.

Michael R. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Darrin M. 
Rating:
5.0

Rachel was very helpful during the process. Very customer oriented - unusual in this day and time.

Mike B. 
Rating:
4.0

It has a few vechile...not a large lot... But helpfull... Like in huge trucks they did not carrie thier..or traliors... But enough for a small house... Type trucks...or one room stuff... Sincerely hurcaine victim...

daryl B. 
Rating:
3.0

The cargo portion of the van was clean. However, the seats were full of dog or cat hair. I am allergic to both so needless to say I spent most of my time sneezing during and after use. I must add that the young lady who assisted me was great during the rental process. I would use this location again, just would prefer a vehicle without cloth seats.

Barry Y. 
Rating:
5.0

Great experience

patricia L. 
Rating:
2.0

It has a 24 hr drop off but the key drop was not secure. I worried someone would steal the truck.

Catherine N. 
Rating:
5.0

Not cleaned but its a moving van its not expected to be spotless. The rental was fine and exceptional service.

Tim W. 
Rating:
5.0

Customer did not leave a comment.

Lane B. 
Rating:
5.0

The young lady was very helpful and pleasant personalty it was an enjoyable experience.

micky W. 
Rating:
5.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
3.0

This was the third location we were sent to. The first refused to take the truck because it was too big. The second place stopped doing business with Uhaul and finally the third place reluctantly accepted the truck. Not good!

Ben B. 
Rating:
4.0

Check the transmission!

Lauren W. 
Rating:
5.0

Customer did not leave a comment.

Terri O. 
Rating:
5.0

Customer did not leave a comment.

Jamie H. 
Rating:
5.0

Customer did not leave a comment.

Sean S. 
Rating:
4.0

Customer did not leave a comment.

Taralisha S. 
No reviews have been submitted for this location.

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