Customer Reviews for MTS Motors
(U-Haul Neighborhood Dealer)

10 reviews

745 N 16th St   Allentown, PA 18102

(484) 929-2100

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(484) 929-2100

745 N 16th St
Allentown, PA 18102

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location was amazing. The app for pick up before the location opened left a lot to be desired. The process was cumbersome and confusing. You really need to work on you app. Nothing against the location though! The service I got there at drop off was fantastic!

Laura S. 
Rating:
5.0

I booked an appointment weeks ago at another location. I showed up and they couldn't find my reservation. I called the 800 number for U-Haul, and found another location that had a truck available. MTS was great, and Sterling was so accommodating.

MICHAEL W. 
Rating:
5.0

Another great experience with U Haul! A few weeks ago I rented from the U Haul off of Union Blvd in Bethlehem and the girl there was excellent! On New Years Eve I rented from MTS Motors on N. 16th in Allentown and once again I had a great experience! Sterling was efficient, had us on our way to and from pick up and drop off and he was extremely pleasant! I definitely recommend MTS in Allentown! You'll have a great experience so go see Sterling for your next move! Thanks Sterling! Happy New Year to Everyone!

Melanie S. 
Rating:
2.0

First of all, dealing with that app was awful! I needed 3 IDs, the lock box wouldn't open, and then when I took the truck back I had to deal with that sucky app again. It's easier to sneak in the US and get welfare than it is to rent a u-haul!

Shannon S. 
Rating:
1.0

I was double charged

Matheus C. 
Rating:
3.0

They didn't have the cargo van that I reserved. Also I got stuck then taking a box truck which was .20cents more a mile and then also on top of that they didn't put the utility dolley in that I reserved. Besides that the service was good and the truck was clean. But I was not given my 50$ for not having my reservation

Tiehesha M. 
Rating:
4.0

Customer did not leave a comment.

HUNG N. 
Rating:
5.0

Very friendly and made the move stress free.. will recommend

STEVEN R. 
Rating:
5.0

Was provided the best customer service from Sterling ( apologize if the spelling of his name is incorrect) but he truly went above and beyond for my recent rental experience. I won't go anywhere else, if I need any service again.

TATYANNA L. 
Rating:
5.0

Customer did not leave a comment.

ZIANA G. 
No reviews have been submitted for this location.

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