Keep making the customer happy
MOJU T
Customer Reviews for Multi Service Shalom LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gas was 1/8th full when I got there paper said 1/4. I sent an email to a the guy behind the desk to prove it. With a picture. I returned it with 1/4 gas (more than I got it) Got charged 20 dollars surcharge. Don't come here!
ISRAEL CThey didn't have my pads that I ordered. They also did not properly set up the vehicle for the mobile check check in so I had to delay my trip by 2 hours.
Micah TTruck rental was NOT set up for remote app pickup, even though I was assured multiple times it would be. The location was not open at the time indicated and an employee showed up only after I called and complained to Uhaul. Moreover, the employee who showed up did not speak English and required a translator. This caused delays and significant frustrations with this rental pickup. If I could give a rating below poor, I absolutely would.
Domela FAss. Not blaming the staff! But overall the service was terrible. Took me over 45 mins to book. And another 30 mins to return. Then the payment issue. Just fix the issue and then it will be better.
SHIVAM BJose had exceptional Customer service, he was extremely friendly and went above and beyond with even giving my son a little toy uhual he had. The process was very simple and quick. The uhual was in great condition and clean. I will definitely be back in the future. Thank you!!!
BRIDGET OEverything was excellent! Great customer service. Very friendly. Truck was ready to go. Very happy!
Marcy W