Customer did not leave a comment.Phillip H.
Customer Reviews for My Mechanic
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.April M.
Customer did not leave a comment.DEBBIE D.
I spent 30 minutes on the phone reserving a car hauler and when my husband went to the location on Kimberly Rd in Twin Falls, ID they had no record of the reservation. I even asked the guy if I had reached the Kimberly Rd location and he said yes. They didn't even have a car hauler available. My husband had to go several miles away to another location and spend another 30 minutes getting one reserved. He should have left at 10:30 am bit by the time he went through all these delays, he didn't get on the road until 1:30pm. I was worried sick about it. In fact I think you should refund our money! We have rented 2 other trucks from you during our move process in the last few weeks.. we are good customers!kathy W.
Too far out of town.Robert C.
Customer did not leave a comment.PEDRO C.
GREAT place to pick up at. Love the personal touch. Like one of the family.James C.
Customer did not leave a comment.Freddie G.
James was very friendly, courteous, helpful. He is the kind of person I would recommend others to.Cedric S.
Customer did not leave a comment.Lori M.
Great place. Very helpful staff. Highly recommended.James C.
I had zero problems and the representative on site was friendly and very helpful.Sean G.
Customer did not leave a comment.Patty B.
Great place, plenty of room to maneuver with a trailer and big trucks. Storage is right next door. Very friendly and helpful staff. Highly recommend.James C.
Customer did not leave a comment.Keilah W.
Customer did not leave a comment.John T.
Customer did not leave a comment.MITCHELL M.
Customer did not leave a comment.Darin S.
Customer did not leave a comment.Evan M.
Customer did not leave a comment.CHARLES P.
Customer did not leave a comment.Deborah S.
You can improve on the customer services side by not lying ?? to the customers for your profits and problems. Do book a customer when you don't have the equipment in that location. I rate u-haul 1 out of 10 and will never recommend them to a friend. â€œMy mechanicâ€œ in twin falls ID I give a 9 out of 10. U-haul is a joke to me and will never use them again.darin M.
James was very helpfulDonn B.
Customer did not leave a comment.Van A.