Customer did not leave a comment.Bryan P.
Customer Reviews for My Office Plus
(U-Haul Neighborhood Dealer)
Montgomery City, MO 63361
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/28/2022 - 5/30/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.William H.
Would of been a better rating but clerk was newLorrie K.
Customer did not leave a comment.Katherine T.
Customer did not leave a comment.BARBARA B.
Customer did not leave a comment.ROBERT S.
This guy was prepared for me and stayed after closing to check me in!SCOTT R.
Customer did not leave a comment.Mark G.
Customer did not leave a comment.Michael E.
Customer did not leave a comment.Joshua V.
Customer did not leave a comment.Melba H.
Customer did not leave a comment.JEFFREY A.
Customer did not leave a comment.DAVID P.
The employee who checked me in was very rude. When I was leaving he was throwing his arms up in the air telling another customer how big of a problem I was. He decided to check two of us in at the same time instead of checking in the lady in front of me. She waited outside for 10 min on him to finish checking me in. Then when he goes out, he is blaming me for making her wait. He is highly unprofessional and does not need to deal with the public. When I dropped it off there was another lady there checking me out. I could hear him on the phone complaining that I was late. She was nice, he was very rude. No I will never rent from this spot again, and will encourage others not to. The dude needs some customer service skills. He even tried arguing with me about the insurance. Anyways, good luckBobby D.
It wasn't the stores fault. But there was no internet and it took me an hour and a half to pick up my truck. Then i called to submit a complaint and have been waiting for someone to call me and no one ever has. The experience was awful and I don't plan on using uhaul ever again.kelsey M.
Great service.Patrick H.
Customer did not leave a comment.JERRY N.
They didn't have the dollys I ordered and I had to fight to make sure I wasn't still charged for them.Sean B.
Customer did not leave a comment.SCOTT W.
Customer did not leave a comment.STEVEN R.
Customer did not leave a comment.DONALD B.
Customer did not leave a comment.CYGEL W.
Thank you!LYNNE N.
Customer did not leave a comment.BRADEN M.
Customer did not leave a comment.Jeffrey A.
make sure that all the fluids are topped off before letting a customer take off in one of your trucks. the truck i rented had absolutely no oil reading on the dip stick so who knows what that engine went through being driven without oil before i rented it. thats just crazy!ROBERT B.
Great location and very helpful staff. Would highly recommend and great ratesANTHONY F.
Everything was helpful in every wayLynda V.
Customer did not leave a comment.Pavel K.
Check the interior of the cabs before renting! This one has lots of dirt from the previous renter.Kathy H.
Customer did not leave a comment.philip Y.
Everything was perfect! The rep was friendly and knowledgeable, the truck was clean ready, and they handled our repeated requests for extra extensions without any trouble!Michelle M.
Customer did not leave a comment.Gerald B.
Customer did not leave a comment.Debra H.
Customer did not leave a comment.GERALD B.
Customer did not leave a comment.HEATHER M.
Customer did not leave a comment.RYAN B.
Excellent customer service and friendly people to work with. They went beyond their means to make this moving experience as flawless as possible; everything worked out great. I Highly recommend My Office Plus.!!!!MICHAEL V.
Nothing. Very good experience. Thank You!Ruth M.
Customer did not leave a comment.Robert B.
Get estimated tax and actual tax correct. Other than that everything was great.David H.
Customer did not leave a comment.Lori D.
Customer did not leave a comment.John H.
Customer did not leave a comment.Lynne N.
Customer did not leave a comment.Jay K.
Customer did not leave a comment.Scott H.
This site added the insurance despite me having specifically indicated I did not want it.Bruce S.
Customer did not leave a comment.Ruth M.
Customer did not leave a comment.Kevin K.
Customer did not leave a comment.Jeffrey A.
Customer did not leave a comment.Larry F.
They made my experience too easy a very thankful to use them and I love that they held the truck for me over the phone that save me a lot of time....Tina R.
Customer did not leave a comment.Gerald D.
It went smooth had no problems. Thank youDebbie C.
Customer did not leave a comment.Lander M.
Customer did not leave a comment.Jimmy F.
Customer did not leave a comment.John H.
Great service !Doron L.
Nothing that I can think of. Jeff was excellent to work with.Jimmy F.
I really enjoyed the level of professional service I received when I rented a U-Haul truck. Thanks My Office Plus!Douglas O.
Customer did not leave a comment.Merrill A.
Customer did not leave a comment.Judy N.
We drove the truck 94 miles which would be around 118.00 We was charged 202 for the mileage almost 100 over chargedDiana M.
I can't think of a thing.Brian M.
Customer did not leave a comment.Ed S.
Customer did not leave a comment.Sam B.
Very clean and was easy to find and very easy parking options for the drop off.mark S.
Jeff did a great job! Hard to improve on excellence! May God bless you all!Ron C.
Gentleman was very pleasant to deal with and rental went smoothlySheila D.
Customer did not leave a comment.William U.
Customer did not leave a comment.Les W.
Customer did not leave a comment.Brian M.
Ordered on line. Was Glad I called Him day before, he didn't have a truck my size. He went and picked one up, they would have sent me to Fulton. Very good customer service.Charlen A.
Customer did not leave a comment.Ray W.
Customer did not leave a comment.Margaret P.
Customer did not leave a comment.Lisa P.
The dolly had a hole on the inside of the fender was surprised it wasn't noted at pickupBobby B.
They went out of their way to accommodate my needs.Ross I.
He was wonderful! Friendly helpful and flexible. We had to change our move date from Sunday the 23rd ti Thursday the 20th. We called him he was great is getting us the truck and the dolly we needed 3 days earlyAugust K.
Customer did not leave a comment.Natasha R.
Things were handled very nicely. Truck was ready and clean. Service has improved with knowledge for the new business!Nancy G.
Customer did not leave a comment.Jack H.
They are not an official U-haul dealer. They don't really know what they are doing. Truck was very dusty and got our stuff all dirty.PAGE H.
Very easy to work with. A pleasure!Kathleen C.
I was greatly dissapointed that my equipment, ordered over two weeks ago was not available as contracted to pick up in Colmumbia Missoui and that I had to drive 45 miies to some podunk little town Monrowville City to pick it up. Not having equipment available at the location promisd has happened to me the last three times I have used U-Haul. I'm so glad that both of my daughters have graduated from college so I never have to use your pathetic service again. Your system sucks and the people you have working for you are among the lowest functioning people I've ever encountered.John D.
Customer did not leave a comment.Brian H.
I dont THINK it is right it is right that I had to pat for a 4day rental and all I needed was 2 days. $1000.00 for 2 days reallyBonnie F.
Not sure anything needs to be done! The service was great and mostly done by phone. Just a couple things needed to be done when I went in to sign out the truck!Nancy G.
Customer did not leave a comment.Roger C.
No problems with the location but the online check in is another storyDavid H.
Customer did not leave a comment.Randi V.
As stated above comment - excellent location and service. And zero time for computer entries!!!SIC C.
Staff was friendly, went out of their way to accommodate our request and took great care of us!John I.
Customer did not leave a comment.WES S.
We rented a 6X12 trailer. U-Haul needs to install jacks on trailer tongues. The trailer was heavy and very difficult to lift off the hitch. This could cause back injuries for some customers.Scott K.
Customer did not leave a comment.THOMAS C.
Customer did not leave a comment.Sonia A.
Customer did not leave a comment.Sharene J.
Very helpful with all my question.