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SCOTT W.
Customer Reviews for My Office Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you!
LYNNE N.A+
MICHAEL F.make sure that all the fluids are topped off before letting a customer take off in one of your trucks. the truck i rented had absolutely no oil reading on the dip stick so who knows what that engine went through being driven without oil before i rented it. thats just crazy!
ROBERT B.Great location and very helpful staff. Would highly recommend and great rates
ANTHONY F.Everything was helpful in every way
Lynda V.Check the interior of the cabs before renting! This one has lots of dirt from the previous renter.
Kathy H.Everything was perfect! The rep was friendly and knowledgeable, the truck was clean ready, and they handled our repeated requests for extra extensions without any trouble!
Michelle M.Excellent customer service and friendly people to work with. They went beyond their means to make this moving experience as flawless as possible; everything worked out great. I Highly recommend My Office Plus.!!!!
MICHAEL V.Nothing. Very good experience. Thank You!
Ruth M.Get estimated tax and actual tax correct. Other than that everything was great.
David H.This site added the insurance despite me having specifically indicated I did not want it.
Bruce S.They made my experience too easy a very thankful to use them and I love that they held the truck for me over the phone that save me a lot of time....
Tina R.It went smooth had no problems. Thank you
Debbie C.Great service !
Doron L.Nothing that I can think of. Jeff was excellent to work with.
Jimmy F.I really enjoyed the level of professional service I received when I rented a U-Haul truck. Thanks My Office Plus!
Douglas O.We drove the truck 94 miles which would be around 118.00 We was charged 202 for the mileage almost 100 over charged
Diana M.I can't think of a thing.
Brian M.Very clean and was easy to find and very easy parking options for the drop off.
mark S.Jeff did a great job! Hard to improve on excellence! May God bless you all!
Ron C.Gentleman was very pleasant to deal with and rental went smoothly
Sheila D.Ordered on line. Was Glad I called Him day before, he didn't have a truck my size. He went and picked one up, they would have sent me to Fulton. Very good customer service.
Charlen A.The dolly had a hole on the inside of the fender was surprised it wasn't noted at pickup
Bobby B.They went out of their way to accommodate my needs.
Ross I.He was wonderful! Friendly helpful and flexible. We had to change our move date from Sunday the 23rd ti Thursday the 20th. We called him he was great is getting us the truck and the dolly we needed 3 days early
August K.Things were handled very nicely. Truck was ready and clean. Service has improved with knowledge for the new business!
Nancy G.They are not an official U-haul dealer. They don't really know what they are doing. Truck was very dusty and got our stuff all dirty.
PAGE H.Very easy to work with. A pleasure!
Kathleen C.I was greatly dissapointed that my equipment, ordered over two weeks ago was not available as contracted to pick up in Colmumbia Missoui and that I had to drive 45 miies to some podunk little town Monrowville City to pick it up. Not having equipment available at the location promisd has happened to me the last three times I have used U-Haul. I'm so glad that both of my daughters have graduated from college so I never have to use your pathetic service again. Your system sucks and the people you have working for you are among the lowest functioning people I've ever encountered.
John D.I dont THINK it is right it is right that I had to pat for a 4day rental and all I needed was 2 days. $1000.00 for 2 days really
Bonnie F.Not sure anything needs to be done! The service was great and mostly done by phone. Just a couple things needed to be done when I went in to sign out the truck!
Nancy G.No problems with the location but the online check in is another story
David H.As stated above comment - excellent location and service. And zero time for computer entries!!!
SIC C.Staff was friendly, went out of their way to accommodate our request and took great care of us!
John I.We rented a 6X12 trailer. U-Haul needs to install jacks on trailer tongues. The trailer was heavy and very difficult to lift off the hitch. This could cause back injuries for some customers.
Scott K.Very helpful with all my question.