Customer Reviews for My Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of My Storage

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JOHN ANTHONY C.
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Everything was good except towards the return. It was on 1/2 tank when I got it depending on how you sit in the driver's seat so I returned it on the 1/2 mark and the argument was because the needle left the mark just a very tiny bit seen, she told me it wasn't 1/2 full BUT it was on the mark. So my response was so you want me to run down the street and put in .50 or .75 cents of course she said no. After the back and forth she said that she didn't charge me for it, I believe it was not anything to describe her version of NOT 1/2 full or SLIGHTLY LESS then perfectly 1/2 full. IF YOU USE THIS LOCATION make sure to take a picture of the mileage, gas and inside the cargo cause I was about to be accused of taking the dolly also. 🤔😶

George W.
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Nothing to recommend at this time

Joseph C.
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Customer did not leave a comment.

Michael P.
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Customer did not leave a comment.

DAVID D.
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Staff was awesome.

Raymond D.
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Customer did not leave a comment.

WILLIAMBENCK S.
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Better system to understand when people could be dropping vehicles off. I arrived the same day as I picked up, and they were not expecting me for another 36 hours.

KEITH S.
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Customer did not leave a comment.

JEFFREYLYNN V.
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I didn't create my account at the beginning of the rental, instead waited until I was done. This caused the link to expire and prevented me from being able to use the app to check out. I turned in the truck, and dropped off the key in the drop box, without any confirmation that my checkout had completed successfully. The app reported that someone from Uhaul would call me, they did not.

Kenneth C.
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It was a great! Very easy in and out and the lady was super nice and helpful!

TINAMARIE W.
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Customer did not leave a comment.

Barbara H.
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Great customer service!

CHARLES WILLIAM W.
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Very friendly, patient, and professional.

Steve S.
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Easy pickup and helpful location.

ARNETHAF M.
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Customer did not leave a comment.

Warren R.
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Customer did not leave a comment.

Jovanny A.
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Customer did not leave a comment.

Eric H.
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Awesome facility. Great & Clean trucks.

Tracy G.
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Customer did not leave a comment.

Ivan L.
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Customer did not leave a comment.

William H.
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Keep the same agent that helped me. She was very proactive in anticipating my needs.

SHAWN M.
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Customer did not leave a comment.

Everette B.
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Customer did not leave a comment.

Roberta T.
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Customer did not leave a comment.

Sean F.
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Attendant was extremely helpful and friendly!

Andrew Y.
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Customer did not leave a comment.

Brendon G.
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Customer did not leave a comment.

David A.
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Location no longer offers after hours drop off which significantly reduced the time that I was able to keep the truck. It is unlikely that I would utilize this location again without the after hours drop off.

Miles M.
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Make sure checkout person is cheerful and thorough.

Brad D.
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No Sunday hours, so equipment return may be difficult. Onsite manager wasn't the most customer-friendly.

Jessica L.
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Customer did not leave a comment.

Steven B.
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Not available access to drop off after hours. Not open until 9am. Had to travel to the location three times to drop the trick off.

MICHAEL H.
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Make sure all equipment is on location. I has to drive to another facility to get an appliance cart.

Billy M.
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All good

Chris P.
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Customer did not leave a comment.

Rachel D.
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Customer did not leave a comment.

Andrew P.
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I arrived at my scheduled time of 9:00 am. When this location opens. Nobody was there until 9:30 or so. The woman who showed up to cover was nice and friendly. She was quick and efficient with getting me back on track for my moving day. I'm sure this isn't an everyday thing there and they handled it well.

Paula S.
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Maureen was very friendly and helpful!

Eddie C.
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Customer did not leave a comment.

Josh L.
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Nothing! Great service, fast and one of the staff even turned the truck on to warm up since it was cold out. Well done! Will definitely rent again!

Edward M.
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Very dark at the drop off point. Could not see very well with the medium sized truck I had. Would only be worse with larger truck. More lighting would be appropriate.

Jeffrey D.
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Make sure customers know that the exit gate is different than the entry gate. Last night I got worried when I pulled up to the gate and it wouldn't open to let me out. It took a bit of exploring to figure out that there is a separate gate for the exit.

Stan S.
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Customer did not leave a comment.

Ricardo T.
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Great customer service.

No reviews have been submitted for this location.

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