Hard to find the location, relative to other U haul establishments. No front desk to speak of. I returned some blankets I didn't need before my trip, and was told they'd be removed from the order, but required branch manager to do it; no receipt offered. I didn't ask for a receipt bc I didn't think one could be offered. The blankets were not removed from the order before I arrived at destination. Destination did the legwork of removing the blanket bags from my order and offereing a refund on their price. Origin did not perform this action.
Frank H
Customer Reviews for Name Brand Self Storage HQ
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The checking out when pickup was a process and lonv but its okay still...
Pa XThis U Haul drop off location would benefit if it had more visible UHaul signage. The brief encounter with the franchise was positive.
Tim RNone
Sara SThe lock was ridiculous to get off and was very frustrating.
JILL Leveryone was kind and helpful. The pickup location was new and having technology issues and the people worked together to get the job done. My truck was having electrical issues with the trailer lights and they went above and beyond to help me through it.
Timothy Q