The lady was on her cell phone when she arrived and did not even look at us or even speak to us so we unloaded the car and put everything where it should go and we left. She was rude in my eyes. I've worked with the public and that's not away to treat customers if you want there business in the future
Anita B
Customer Reviews for Nans Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There isn't anything that I seen or experienced that y'all could improve on. Pick- up and drop off went smoothly and the lady was nice and explained everything we needed to know! Great services! Thanks U-haul staff
Felicia CTransparent and VERY helpful at this spot, Nan's Furniture.
Todd NBest rental experience ever
Forrest SExcellent service
Forrest SNothing everything AAA Best place ever.
David FThere was a strange smell in the truck abd the last person left some trash in the cab. Not to mention the gas tank was NOT full I drove maybe 15 miles noticed the gas meter was registering 3/4 so before I got on 65 I had to put $37.50 in the tank. I brought it back with more gas than I received it. Other than that it was a positive experience.
Troy GNo need to improve
Craig JNone
Forrest SThis location provided excellent customer service. We had absolutely no issue with dropping off the trailer and getting the truck. Flawless exchange. Very professional. Thanks for the team work.
Darrian YGreat customer service//professional in all respects
Roger JYou need to have a person at all of your locations! Doing the rental online with no person on site took an extremely long time!
Mark HThis location went over and beyond!
Cieilita NNone
patty bVery friendly staff and responds well with customer.
Velvet B