Customer Reviews for Nathans Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nathans Service

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chad C. on

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This is a great shop. They go far out of their way to make sure that everything is perfect and that one has a great experience with U-Haul!

Kimberly M. on

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Woodrina B. on

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You assholes charged me an additional 10.00 for me to convenience you!!! I wanted to take the damn truck back to Challis, but noooo.. you’re wanted it in ARCO!!! So you over charge me for mileage!!! I’ll never rent with you again! Then you charge me for fuel?!?! I filled it up to the EXACT spot it was given to me!!!! Piss on you!!!

Geri C. on

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Always check gas guage before you leave lot.

vicki D. on

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Breane B. on

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Great customer service and very efficient employees

ERIC P. on

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Very frustrating. We called 3 times and had my father go down and talk to them about a trailer rental. Each time we got different answers on what it would cost and not one time did they mention mileage charge for a open trailer. So we left our trailer at home thinking for $29 and having extra sides it might be worth it. Only to get to Arco and find out the cost would be $79 after they repeatedly told us otherwise. I would have just brought my own trailer down if I had known. Very frustrating and won’t go to this place again or recommend it. Even after they told us the $79, my father went back down and they told him if we turned the trailer back in today in Salmon it would only be $59. When we turned the trailer back in today they said that was not the case. Again miss information and cost us way more then planned.

billie M. on

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bob H. on

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chad C. on

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Oded P. on

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Nathan is ALWAYS a pleasure to work with, and we WILL DEFINITELY use his services again and again!!! Oded Paz

Mary M. on

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Capp O. on

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Brian B. on

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Margaret S. on

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Make sure Nathan writes down correct mileage from odometer. He made a mistake on reading with my rental. Arco to Burley is not over 400 miles!

Caleb A. on

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The service station was fine. Nathan and his staff are amazing people. It's U-Haul that is inflexible and changed the terms of the rental agreement AFTER signing. This made what was supposed to be a vacation into a race to drop off the U-Haul equipment and wash my hands of them forever. If I wanted to do business with a nameless, faceless machine, I'd work in government.

ROBERT P. on

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Overall, I had a very good experience with this rental.

Tyler T. on

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michael Y. on

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Time to secure a rental was very good.

brian B. on

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ROBERT P. on

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Gem M. on

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Daniel B. on

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matt D. on

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They were very helpful and accommodating

SAM O. on

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Very friendly and helpful great doing business with them thanks