The uhaul should have a wheel or a jack with it to help get it on the hitch. It was extremely hard to lift the very heavy trailer high enough to get it on the hitch. We should have at the very least been notified that we should bring our own jack to lift it onto the truck. We were renting his uhaul to transport decor for our wedding and my now husbands hands were covered in grease from lifting the trailer. Luckily it came off before pictures.
Adam F
Customer Reviews for NCC Vehicle Cleaning
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The auto transporter ratchets were rusted and I needed to use some spray lube to get them to work. Same for the crank Jack. The straps were badly frayed at the ends making it difficult to insert into the ratchets. Not as well maintained as usual.
Michael MJ'ai attendu 50 minutes pour avoir ma remorque a cause de votre système informatique. De plus j'ai trouvé très chère la remorque pour un aller simple. Ce n'est pas un auto mais un trailer. Vraiment chère.
Martin PYou require a jack add this location to lift the tongue of the trailer. It took me 45 minutes after I shovelled out the trailer to jack it up with a jack from my truck and pieces of wood that I found in order to get the trailer high enough to back under it with my truck.
ROBERT LQuick and easy drop of and very officiant
Tammy HNo one was there to help offload had to do it ourself.
Veronica BEverything was great amd super easy to do. However being charged for three days on 4 hour rental was annoying to fix.
James CVery helpful and accomadating
JUDY M