Awesome location! They are very helpful, answered any questions we had. I also had to change the pick up day due to the weather and they had no issues at all. Thanks for your help . Mark
MARK W
Customer Reviews for Needful Things 1
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The guys working the UHaul at Needful things were SO good. Very nice and very efficient. Will use only them from now on!
VICTORIA GIn person was not available, person on phone was very helpful I was able to drop off trailer 1st very easily, then the truck the next day.
BERONICA HThe woman’s the location was extremely helpful.
james cU haul storage manger was very courteous and friendly. Great service.
SUZANNE GThe truck's floorboards were dirty, and the tailpipe was dragging a bit.
WILLIAM BEverything was perfect.
ROBIN BThe picture taking process needs to be revamped. It made me take literally 4-6 pictures to complete multiple sections when returning the truck. My guess is the lighting. Sunny day where the truck was parked there where shadows on areas. Repeating the same picture is ridiculous. Moving the truck for better lighting not possible either.fix the app.
RUSSELL RMichael is very friendly and all around nice guy
Michael BThe Yuba City office called me and asked if I could drop off the truck at another location. I agreed to do that. The place where I picked it up was angry that that happened and asked me to drop it back off at his place. He was told that "I" requested the drop off location change, which was a complete lie. This is what infuriates me. I was then told to drop the truck off at the original location then I got charged for location drop off change.
Elizabeth AGreat experience!!!
ANTHONY FApp kept logging me off when I was trying to take photos at drop off
Wendy LI had a reservation from 3 weeks prior at a location within 10 mins of the apartment we needed to move. This location was close to a half hour away. Nothing wrong with the location but it was inconvenient for our needs.
Peter Kwas not opened at time reserved.. owner was late. wouldn't be a problem if it wasn't 37degrees outside!!!
michele wEmployee had trouble with my reservation and used my email and phone number for somebody else's reservation.
Dennis PThank you U Haul
Richard MFavorite place to rent
Chad ALoved that they allowed me to drop off in paradise n not chico the guy saved us a lot of time n ya it was really windy 🌬️🍃 that day to ... So I felt way safer and he probably saved my life ..... Thank you ... Made the trip for Detroit Michigan back to paradise just fine ... Thank goodness ...
Colleen DVery friendly, property and store is clean. Very pleasant atmosphere.
Michael BI wouldn't improve anything. This place was awesome and friendly.
YVONNE PVery friendly easy process very professional.
carey wThe location hand no printer. I wasn’t able to sign anything. The operator attempted to charge me for gas despite it being between 1/2and 5/8ths. Cab was not clean.
John HJess is awesome
Charles MNot the location I selected
Diego JWould have been nice if they were open when I dropped it off. The hours posted on the door said they were supposed to be open but they were not.
Timothy PThe girls at this location were extremely helpful. Rated at 100% for customer service and helpfulness. Would definitely recommend this location.
Theresa TThe person running this location was super friendly and very polite.
Serra BGreat customer service, excellent trailer!
mark mPerson was super helpful on phone as well As when I came to pickup. Quick and easy rent quick and easy return. Friendly and professional
john mThe girl at the counter was very helpful in providing information about the bridge toll. Great service at this location.
Andrea RNothing. Service was excellent.
trent wJessica was very helpful and explained why I was being charged extra for miles.
Tara WPolite receptionist, fast intake, easy access
Louis COffer some incentives, promote more business customers, with the gas prices and the cost of living these days ,promotions are always the best when it comes to business! (examples only)-rent for five days get one day free . Rent any three get one day free rental😎 Casinos Have Promotions all the time, why not U-Haul have them too?
david kVery friendly staff worked with me to ensure communication was kept as I had complications in my end offloading the truck.
David B