Customer Reviews for Needmore Space

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Needmore Space

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LAMOND H.
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James K.
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Michele S.
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Very nice and convenient.

Jacquelyn M.
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Paul H.
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Had to use 26ft truck because they had no other trucks on site tires on transport were dry rotted and had two flat tires about 100 miles from starting pointing point of 450 mile trip. had to wait along a very busy 70 mph interstate for 5 and 1/2 hours to get replacement. Worst trip i have ever made. One head light was out.

patricia K.
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pam H.
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brandy H.
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Edward C.
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JEREMY H.
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Kimberly P.
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wayne M.
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Alexis W.
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David S.
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Originally placed rental reservation on 7/15 for pickup in New Albany, MS on 7/31 with the understanding there may another location within 50 mile radius to pick up vehicle. Ended up driving 160 (80×2)miles for truck pickup in another state. Not pleased with having an advanced reservation and experiencing the lack of concern for not having a vehicle available as promised. Actual pickup dealer Need More Space in Crump, TN was a great experience. Truck performed well.

shelly Y.
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steven C.
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Wesley W.
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Amazing customer service! Will use this the next time we move!

Dawn H.
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jamse H.
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Great service.

John E.
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Our drop off was smooth. Dan took good care of our transaction. Would highly recommend.

carrie W.
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Have deals for mileage so that it doesn't cost so much to move in town. Cost me too much for my comfort to move from one side of our small town to the other. Made it ALMOST not worth the trouble...but overall not a bad review

JUDITH M.
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Michael C.
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Justin R.
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Joh H.
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Dan went out of his way to help me! Even said “let home know if there was anything else he could help us with let him know.”. Great customer service.

Tommy P.
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The location is great for getting in and out, plenty of room.

ashley A.
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It would be nice to see the trucks get back up cameras maybe it was just me but after having one for 8 years in 3 different vehicles I am used to one but the truck, uhaul dealer and everything else was fine

stephen H.
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stephen H.
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Mitchell D.
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Dan is super to deal with. Great guy.

TONY T.
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Staff at both the pick up and drop off locations were friendly and informative

MARCUS A.
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Dan does a fantastic job and I have rented from him several times even though I have closer uHaul locations.

Mark N.
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The big 6 x 12 trailers need a jack so renter doesn't have to lift tongue to hook up!

StACIE A.
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Danielle V.
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jeff P.
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Took over a hour to rent the trailer the guy at the rental place didnt seem to know what he was doing he had to call main office then once i left and returned the 8 hrs later main office calls and says my contract was no good because they messed it up and had to redo a contract even tho i already paid and left and returned the trailer it was a mess prolly just buy a trailer next time instead of dealing with the headache

David M.
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Steven H.
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MARCUS A.
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John L.
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Cory H.
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cindy W.
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The representative was very helpful, both on the phone, and in person. He hooked the trailer up for me, which I was not expecting. And told me where to leave it after hours. I highly recommend this location.

DESIGN T.
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Friendly, FAST, & helpful! Will use again!!!

john C.
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TONY R.
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Great , easy way to move, really like the online afterhours drop off!

Patricia H.
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I was needing it desperately because my home caught fire.. I choose the most reliable and convenient location.. only to be rushed and then Charged almost 200.00 on a 19.99 Truck!.. he stalked and called me over and over all day until we were rushing and I had to leave half of my stuff behind.. only to be given to a white couple.. I feel discriminated against and taken advantage of thru your company to get Revenge for making a white person wait.. we will never be treated this way again..

DESIGN T.
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Great! Everything is as expected.

robert J.
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I was told that the first 100 miles would be .79 cents and the rest at .29 cents a mile, but was charged .69 cents a mile for the entire miles. Then there was an increase on the insurance when I didn't ask for any insurance coverage. $ 572.00 to use your truck for ten days is robbery.

stephen H.
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KATIE D.
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The truck was in great condition I received a very friendly service I would definitely recommend this place. Thank you

delia L.
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the people were very nice, but they made a lot of mistakes on my paperwork.

delia L.
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The people there were very friendly and nice, but they made mistakes on my rental agreement 3 times and ran my credit card twice because of it.

Dwayne S.
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delia L.
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sammie P.
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stephen H.
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Everything went well No problems

jacqulyn S.
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TONY T.
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Daniel S.
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Patsy B.
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Dan was very nice and kept the office open for us to rent a trailer. Other locations were closed for the holiday but this location stayed open to allow us to rent since were traveling from out of town.

Michael M.
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rachel H.
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AMANDA M.
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The truck was fine but the auto transport they gave us was the oldest one on the lot and ended up being broken. We had to call roadside and that's always a fiasco.

Sandra M.
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Gas mileage

sheri A.
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terry W.
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MICHAEL N.
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Becky G.
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JERRY S.
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Make sure vehicles are clean and filled up with fuel

KAY S.
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Very accommodating

MAX H.
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He saved the day!! After the other location had me waiting over an hour just to find out the uhaul network was down....why do you not have a back up manual way to rent. If this location had not come thru .. lost customer...

robbynn M.
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bobby P.
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tom B.
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William S.
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william H.
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Dan was great. Helped hook up and check everything. I,'ll definitely go back there if I need a trailer or a trailer

JOE P.
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Peggy P.
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was clean but smelled like burnt oil we washed it out trailer, the uhaul were real helpful and nice

Donna G.
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Just keep being your wonderful self

HILLARY B.
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He is the one who explained everything to me and why they charged me he was very nice and helpful.

RANDY L.
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Great customer service.

RUEN A.
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micheal H.
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Mr. Whited runs a very professional and courteous business and has provided exceptional customer service. Nothing that could have been better.

Paul R.
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RANDY L.
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Great Customer Service

paul P.
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None

teresa R.
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RANDY L.
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Keep up the great work!

steve S.
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george E.
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The day before pick-up I called the pick-up site and asked if they had the equipment and the said yes and the asked me about what time I would pick it up . Well with the site being across the road from where I work I asked if I could wait till 15:00 hours instead of picking the equipment up at 12:00 hours as planned in the contract. They said that it would be ok and they would have everything ready. THAT WAS GREAT. That afternoon I received a call from U-HAUL saying that the Pick-Up site did not have the equipment and that I would have to go to another site for the equipment . I asked if they (U-Haul ) could bring the equipment to the original site and they (U-Haul ) said no. WHY NOT After all the mess I went thru and the extra time I spent the people was great.

beckie G.
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ELTON H.
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Drop off 5:30 Pm site closed. Very tight parking space for a 26 foot truck.

ernest R.
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rick G.
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MATTHEW M.
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Ed M.
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Kevin A.
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It was all good.

DONNA B.
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Dan was very friendly and accomadating

marilee M.
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Overcharged debit card

Randy L.
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The Uhaul center at Crump is very helpful and courteous.

No reviews have been submitted for this location.

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