Alexis was awesome and a lot of help.
Eric W
Customer Reviews for Neighborhood Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was supposed to open and have my reservation ready at 9:00 am. Was not had to contact uhaul to get someone out there by 9:38. Didn't have the appliance dolly or moving pads I reserved. Didn't get out of the reservation place until 10:12 am (over an hr past reservation time
Renea MI couldn't make it up their driveway because the hadnt plowed the snow. I had to park it elsewhere advised by the owner. They charged for fuel and it had more fuel than when I picked it up.
ALEXANDER SEverything was perfect!
James PTo improve your location, you can provide at least one actual person to manage the location. The hand-written piece of paper doesn't cut it and the phone messages are never responded to. The process for picking up "online" are cryptic and prove to be stressful when the process isn't posted clearly at the pickup location.
Charles LThe manager had a wonderful sense of humor and handled several customers at once.
DEREK GEverything was perfect, Mrs.Lisa was great! This will be my Uhaul dealer of choice in the future!
Sade MNothing I believe.
frain NUhaul was not swept and interior was excessively dirty. Something was spilled throughout the interior causing everything to be sticky
Anthony NNo one was at location when it was suppose to be open and the phone number online didn't match the actual number
Timothy JDropped off after business hours.
Jeffrey HEasy to find right off the highway . Great location and the customer service was up and beyond helpful 👍.
james KGood customer service
Chuku L