Customer Reviews for New City Auto
(U-Haul Neighborhood Dealer)

29 reviews

9742 Garvey Av   South El Monte, CA 91733

(626) 774-5433

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(626) 774-5433

9742 Garvey Av
South El Monte, CA 91733

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ZHONG C 
Rating:
5.0

Quick and Friendly service, easy to return truck. Would highly recommend!

VENESSA R 
Rating:
1.0

Give the assigned equipment associated to the correct contract so your customers do not have to be refused at return, waste time and energy to resolve your faulty assignment, and drive to a location where a manager stated they would wait for check in but instead left for the day, leaving me to have to try and figure out how to return a truck which is not associated to me or my account. Very simple procedure became a massive headache! Pathetic.

Fred L 
Rating:
5.0

Kai, the independent owner of this location is an outstanding and experienced professional man, that’ll go out of his way above and beyond!!! Very helpful and knows his business 🏆

Greg G 
Rating:
5.0

Customer did not leave a comment.

Mingxua G 
Rating:
5.0

Great service

DAVID c 
Rating:
5.0

Customer did not leave a comment.

DAVID c 
Rating:
4.0

Customer did not leave a comment.

Mingming L 
Rating:
5.0

Nothing, at this location excellent customer service.

Edgar T 
Rating:
5.0

Customer did not leave a comment.

MAX M 
Rating:
5.0

Customer did not leave a comment.

Joseph R 
Rating:
5.0

Customer did not leave a comment.

MAX M 
Rating:
5.0

Excellent experience. Courteous and quick.

Anthony J 
Rating:
5.0

Customer did not leave a comment.

BRIAN R 
Rating:
5.0

Make sure you have a plug adapter

Wyatt S 
Rating:
5.0

Customer did not leave a comment.

Song D 
Rating:
5.0

Customer did not leave a comment.

Mark G 
Rating:
4.0

Customer did not leave a comment.

Diane N 
Rating:
3.0

Agent was very friendly. His store was closed on my pick up day so he offered to let me get the truck a day early no charge.

Norman K 
Rating:
5.0

Customer did not leave a comment.

QUANG M 
Rating:
1.0

Customer did not leave a comment.

Maria I 
Rating:
5.0

Customer did not leave a comment.

ERIC L 
Rating:
5.0

The owner was amazing and so helpful would recommend this place

DANY M 
Rating:
5.0

Their drop-off process is very quick and simple.

SHAUN C 
Rating:
4.0

Customer did not leave a comment.

KENNY L 
Rating:
1.0

They moved our drop-off location. When we arrived, the place was dark, felt unsafe, there was no one onsite. We stayed on hold with your company for over 25 minutes until we were given directions and the location of the key drop off box.

TOMAS R 
Rating:
5.0

Customer did not leave a comment.

Katie F 
Rating:
5.0

Everything was excellent easy pick up and drop off

ERIC M 
Rating:
5.0

Everything are Okey I Understand how you explain to me I very happy with you local and you attitude and atención

Maria Q 
No reviews have been submitted for this location.
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