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ZHONG C
Customer Reviews for New City Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quick and Friendly service, easy to return truck. Would highly recommend!
VENESSA RGive the assigned equipment associated to the correct contract so your customers do not have to be refused at return, waste time and energy to resolve your faulty assignment, and drive to a location where a manager stated they would wait for check in but instead left for the day, leaving me to have to try and figure out how to return a truck which is not associated to me or my account. Very simple procedure became a massive headache! Pathetic.
Fred LKai, the independent owner of this location is an outstanding and experienced professional man, that’ll go out of his way above and beyond!!! Very helpful and knows his business 🏆
Greg GGreat service
DAVID cNothing, at this location excellent customer service.
Edgar TExcellent experience. Courteous and quick.
Anthony JMake sure you have a plug adapter
Wyatt SAgent was very friendly. His store was closed on my pick up day so he offered to let me get the truck a day early no charge.
Norman KThe owner was amazing and so helpful would recommend this place
DANY MTheir drop-off process is very quick and simple.
SHAUN CThey moved our drop-off location. When we arrived, the place was dark, felt unsafe, there was no one onsite. We stayed on hold with your company for over 25 minutes until we were given directions and the location of the key drop off box.
TOMAS REverything was excellent easy pick up and drop off
ERIC MEverything are Okey I Understand how you explain to me I very happy with you local and you attitude and atención
Maria Q