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Eliazer B
Customer Reviews for New City Gas Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome place to rent great experience
YITZCHOK GNice customer service.
ASHER SVery good
MOISES SYou can’t do anything……. Asim has/was and always will be spectacular. Easygoing, understanding, and humble, he understands the plight us regular Joes are going through in our everyday lives. I wish all U-Haul employees were as great as Asim and New City U-Haul. Thank you again
DAVID FSuper helpful! Extremely easy to rent and deal with!
NATHAN Severything was good
FELIX AVery good experience,
YISROEL SMuy excelente
ESWIN AVery good
MOISES SEres un buen cliente
ALEXANDER HGreat Service by Asim. Definitely recommend using them.
BRIAN JGood !
MACKENSON SGreat place, super quick, very professional and helpful
Matthew BNice service
MARVIN LGreat experience would highly recommend!
Mahoney MFantastic experience! I had an issue with the mobile app and went to get help at the counter. The person at the counter was so personable. He made sure my vehicle needs did not change and promptly got me my truck. When I returned the ve, he asked me if everything went ok. Great customer service! Highly recommend this location!!
Nicole GGood
VAZHA ENice
AHMED ABest service ever Asim is the best
Asher SGreat place and people to deal with!
Saul PAmazing experience
LIJO SGood
PARDEEP SGood customer service and always available.
Manuel BGood service
BHARAT TVery helpful pleasant experience. Thank you
BRANDON DAlways good , great owner and convenient location.
Nickolas KNice
JOSE MVery Nice people!
Jeffrey OWonderful service
Kevin AThis location is the best location to use. Asim is so helpful and easy to talk to and it is a very convenient location with a gas station and he is very knowledgeable with all the U-Haul in and outs
YITZCHOK GBuen servicio
SEGUNDO HThe best thing in my opinion is that this location is very friendly and helpful above that easy to go anytime till late night . Delighted to give them more business and good references from New City and surrounding vicinity.
Arthur RVery quick and responsive Thank you
JOSEPH FOpen late night especially on Saturday nights to assist all customers highly recommend using them
YITZCHOK GEXCELLENT AS USUAL
Thomas BThis guy is excellent in customer service.
SHOLOM EVery efficient location. they showed me where to park my car. Checking in and out was very quick and easy.
David Gone of the best locations I work with in town highly recommended!!
CARL MThis guy is always very helpful wethee he is in the store or over the phone
YITZCHOK GGuy was great
JOHN FFast and easy
JASON SGood service!
octavio lThe service itself was ok. The hand truck we added was not in the van, I had to put in myself. The van itself was dirty, windshield fluid indicator kept flashing, left rear tire pressure indicator kept flashing, another indicator light kept going off for an open door.
ELLIOT KEquipment was older than other locations but it functioned well. It was a good experience.
SHEILA GGreat guy helps me nearly 24/7 as I use uhaul trucks nearly daily for my business and whenever I need a truck uhaul new city is always my first and usually last call
JEFFREY GExcellent customer service. Please keep up the great customer service. Thank you.
EDWIN DIt was a pleasure dealing with asim Very good customer service 👍
YITZCHOK KGreta Experiencia
ANGEL RAmazing service
DANIEL PThis location gave me the best experience with uhaul ever! Highly recommend
TZVI KAsim is an awesome guy. Whenever I call him and ask him to make me a reservation withing minutes he gets me the best truck I never have any issues with the trucks or him quick efficient reliable and he is always smiling
YITZCHOK GExecellent Staff & Experience Thank You !!!
YAAKOV YWe were told to fill the vehicle up with gas prior to returning it (which WE did) however we were charged an additional 25 for gas. We drove the vehicle straight from Middletown to Nanuet/New City to drop off a sofa and a love seat. We don’t smoke; we had no food or drink yet we were charged about another 25 to “clean” the vehicle. That is robbery. We will not be using U-Haul again.
LISA VCharged for gas and cleanup which are both lies.
JHONY AGreat experience!
Kevin SNeed better service
SIMON MAlways great thank you!
Nickolas KExcellent service very helpful and friendly I recommend
Tatiana AThe windshield was very dirty with bird droppings and would not come off.
KEN STrue professionalism!!!
James SGreat!
Nickolas KVery good service Quick pickup and drop-off
CHAIM BExcellent
THOMAS JProfessional and fast service!
MONICA J