Customer Reviews for Newfane Auto Care LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Newfane Auto Care LLC

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Ron H. on

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Jimmy and his assistant were very accommodating on my U-Haul rental, thanks

Daniel R. on

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Ricky was very helpful and I would use the Newfane VT place again. Josh, the regional manager was also very helpful.

Ross F. on

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Christian B. on

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Mary N. on

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The gentleman taking care of us was very helpful and friendly. Low stress.

monique B. on

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A very small location and the help we got was friendly and was immediate. Great!!

Jayne P. on

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I reserved a truck in Brattleboro. They changed the location with not so much as a call to inform me. I found out when the confirmation came the night before, too late to get another truck. The new location has a covered bridge and mountains between it and my home. It was 14 extra miles (they gave me some) but this did not pay for the gas nor compensate the extra drive time. When it was found that the equipment needed was not in Brattleboro I should have received a call explaining the options. In addition the last person I spoke to at the national office was rude, and not helpful. The guys in Newfane were great!

Andrew S. on

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The Newfane, VT drop-off location is scary. No one was there. Dirty, not nice.

Hunter C. on

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M.A. R. on

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Ricky was superb. Wonderful experience. If I ever need a U-haul again, I would use Rick's Newfane location only. Thank you so much.

Carol R. on

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The Newfane location is excellent. Friendly and helpful ??

Sandra P. on

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Tehan C. on

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