Nothing! Koko was so nice and the process was easy.
Brian W
Customer Reviews for Next Level Auto Affairs
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had a tight schedule and didn’t want to go overtime so hustled to my drop site. I was there before 9 am so I waited. I called the number on the building front and got someone who I assume was the manager of the place. She told me that she had kids to deal with and that I could just follow the drop instructions and leave the key. I did all that was instructed and of course got a message on the app indicating that I was overtime. Not true as it turns out. Altogether the exact opposite of the pickup scenario.
Steven CThey charged me an extra 58. 00 says that the gas wasn't where I received and it was, need to check again, and refund
Crystal BGreat and smooth experience. Thank you
Andrawes BStaff was very friendly and made the U-Haul rental very easy.
Jill CTechnician was friendly and knowledgeable.
Wanda JVery rude and had a bad attitude. Overall experience was less than poor
David W