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VALERIE C
Customer Reviews for Next Level Auto Spa 513 LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
--I arrived on time to pickup the truck but there wasn't an attendant available to process my order! --The floor mats and steps were covered with dry mud from the previous rental. Tried to use the app to checkout but it wouldn't allow me to proceed when I objected to it not being clean! --The location did not have an "Appliance" Dolly that I ordered and I had to go to another location, in route to my destination, to pick one up! --While the attendant treated me well, my overall experience with the equipment and app was horrible.
ELEXUS Bvery few equipment
JOHN WExcellent service and the vehicle was spotless!
Shelley DTimely, helpful and polite
TAMARA CThe young lady in office was very professional & pleasant! I believe her name is Talia, I am sure I spelled her name incorrectly.
YVETTE BGreat communication fast process
YERO DSpray out U-Haul before renting out, explain gas policy, gas was given on 1/4 tank and returned with given fuel level but customer was charged over 60 dollars after return for fuel.
Whitney LThe explanation of the truck, hand brake....
Dodo K