Each truck should be able to exit the lot in forward and reverse. The open lot parking makes parking a confusion for truck return customers. My truck was blocked in from a drop off UHaul truck. I was unable to receive my truck size due to the truck being blocked.
Carolyn G
Customer Reviews for Nobles Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good easy
Yesania QNever will use this place again.. they lie
ALFONSO CThe drop of location was good.
AMJED SI have no comments at this time only that I was well taken care of with good service
Kennith LThe interior of the truck was absolutely filthy. The check in on the phone doesn’t take into account the inside of the truck. While the pickup process was easy, I was severely disappointed by the inside of the truck.
Adam BThe after hours fee is bogus. I dropped my truck off a day ear but it was at 9 pm and the store was closed. There was a key drop and they checked the truck in at 7:45 am the next day and still charged an after hours service fee. No one serviced me after hours. I would have waited had I been made aware of that fee. It was absolutely unnecessary.
Brandy GCLEAN VEHICLES!
Kaylee KMake sure to respond to inspection link before it expires
Mark MPlease make sure the gas tank is where it is supposed to be.
Sydney BService is bad in the area and the vibes are bad
Rachel PUhaul should not contract out to small businesses. They aren't as knowledgeable about the scheduling process, their hours are inconsistent, they are located in inconvenient places. The furniture pads and dolly that I paid for were not on the truck.
Lindsay HTook very me very courteously and quick thank you
Jerry YThis spot doesn't have the best cell service.
Devin BThere was weed everywhere in it and I do not smoke ! It smelled awful and was not sanitary I also never received the link to have it inspected by the customer just awful!!
Kristian PThis is not the greatest part of town. We picked up after dark. Also on Thursday when we wanted to pick up they were only open until 2
JEFFREY CThe drop off lot was fine but the location in small urban grocery store was not what I expected from a U-Haul location . That being said the people working the site were polite and helpful.
GENE NDidn't have a face to face meeting, because it was at the end of the day; but they were very Courteous and Helpful in assisting me to make the rental drop.
ROBERTO HNo inspection done for return area was not the safest called 800 to advise no security and that we left rented equipment in back of truck. told agent it was not in good area many homeless and drug use area. was concerned with equipment being stolen.
JOSE MVery reliable service.
Jeremy WNot in a very good and safe part of town. I felt uncomfortable there.
MELISA FClose. Location ' Fully Bullshiter
KURTIS BOne suggestion. The pad lock from the key box was not working properly due to exposure to the elements. This was an after hours pick up. I spent 40 minutes trying to make the pad lock work being on the phone with U-Haul. Then I called Nobles Grocery who surprisingly answered the phone. He told me how to push and pull to make it work. Many thanks to him. I believe U-Haul should be aware these pad locks don't work very well and do something about it.
Adrian SNo one seemed to know what was going on.
Brian KCustomer Service was excellent from start to finish
Ethel WI dropped the truck off at 9:50pm so no was their.
Kenyetta MLocation was over an hour away from my preferred pick up location. Was in a very seedy part of town with no signage. Could only tell we were there by 2 trucks in a community parking lot.
William BThe gentleman at the front seat was very professional, polite and extremely helpful which made my experience GREAT! The truck was very clean and the size was perfect for my move. I will use this location and refer friends to do the same. Thanks!
Monica WWell I paid for 2 days but only used it one day, I feel as though I should be refunded for the day I did not us
Reneel KU Haul attendant was young man who also had the responsibility of being cashier for the store so my contract was done in between other customers and a bit disjointed. The vehicle got stuck in some icy snow and I called him to report I might be an hour or so late as we intended to melt the snow around the two tires so we could drive the vehicle out which we did and I returned it and placed the keys in a box at the rear of the store which the young man stated I could do when I rented the vehicle. He was polite and seemed to be doing his best though the interruptions from the cashier role may have been a little bit disruptive for him ?
Stephen L