There is a discrepancy with my final bill.
TIMOTHY B.
Customer Reviews for Noho Ship N Supplies
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just make sure your Share 24/7 Self-Service Checkout is always working.... ESPECIALLY when people (workers) are not actually going to be there! You just can't imagine how much of a bind it can put people in and sometimes even just the time crunch [when plans are indefinitely set & made] can cause extreme chaos in someone's time! More than you might know or believe.
Tiffany L.I already recommended it two other people who will be moving soon. This was the quickest and easiest U haul experience ever. Thanks
aileen K.The app is a little rough to use. Long loading times and no method to refresh the page if connection is lost without starting over.
Andrew T.No problems!
RICHARD W.The guy who helped me was very professional and courteous and even gave me an ice cold water for my move would r we rent her again without question!
Roy A.Very sketchy.
Yuki D.You guys have a surprisingly excellent website system. Congratulations.
richard W.Have a orange key drop box in a clearly visible location or have the drop off procedures include a combination for the keypad box that the keys are left in for pick ups Thank you Jack Talavera
Jack T.The best store in the town Thenkyou
hamik A.I contacted the location about this, but I was GROSSLY overcharged for mileage. I drove LESS than 20 miles (and I can prove this by the distance to my storage unit and the times I logged in and out of the facility) and returned the truck within the 4 hour window. I am going to presume that this was an ACCIDENT, but I did NOT drive 57 miles. I can provide maps and log in information for my arrivals and departures from the storage unit. I have witnesses. I IMMEDIATELY called the person at the U-Haul check out desk in North Hollywood and he promised to correct the charges, but I have not seen that credit come through on the American Express card my mother Carol Arnold put the rental on when we picked up the truck. Our next step is to dispute the charges with U-Haul. PLEASE correct this over charge for WAY more miles than I drove. I am sure the next contract for the vehicle I drove will have a lower starting mileage than the one you have shown as my return mileage. It's incorrect by about 40 miles. Please correct this. The desk guy at U-Haul promised to go and re-read the odometer when I called the SAME day I rented the truck and got emailed the incorrect receipt.
NICHOLAS A.Location was great. They let me leave my car while I rented the van for a few hours. Quick and easy.
PHILIP F.Best location best service i had w uhaul service
EDWIN S.The location in terms of it being tucked in the back would be easy to miss... Parking a little tight but nothing the property can do about that. My reservation actually got changed locations the day prior. Which wasn't an issue either. I very much was satisfied.
Chanel S.Remove that reference/alternate contact policy it is a totally useless and wasted a lot of my time trying to rent. All the years renting with Uhaul and that change has to be the absolute worst.
ALTARIQ T.Very Friendly and convenient location
ARTIN A.Actually provide the additional rental equipment reserved.
Justine I.Great service!!
Harold G.