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SCARLETT F.
Customer Reviews for North Arkansas Parts & Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I dropped off the truck at a time the business was closed, so I had no interaction with anyone. Drop box located right by the door, easy to see.
Shanna F.The place i got the uhaul from said everything was working on the vehicle. When i got the vehicle it was a cool morning so i did not check the a/c the next day when after loading the truck i got a distance away from the it started to get very hot inside the vehicle. I had to drive 3.5 hours away in a vehicle with no working A/C on a day where it was 104 degrees out. Since i was moving states i had my dog with me and my dog has still not fully recovered from the heat we experienced.
Taylor P.Great people and very helpful in getting job done.
leolin B.Very friendly location in Yellville Arkansas!
LEIGH W.it was a Sunday morning
MICHAEL D.Rent from Jim - he's awesome.
ASHLEY O.The employees were so nice! We rented a 20' truck and came back the next day to pick up a car dolly. We were running late but the owner and his son waited for us and wished us a safe trip to WA. Classy folks!
Nancy L.Not tell the customer the rate is $49.95 a day, with .99c a mile, and then charge them $121 for a one day rental.
keifer P.Everything good
BRICE S.The site was down on the uhaul location when I called in for assistance. Ttherefore she was unable to give me the price of the uhaul until we got to her. We drove 7 hours to pick up a mower and had no choice but to pay when we got there.
scott G.The key pickup lock boxes were a little difficult to open. They may need lubricated.
John H.I would highly recommend NAPS and especially Jim. He was exceptionally customer oriented, agreeing to meet us on Saturday when he was normally closed to make sure we were able to pick up our 20 foot Uhaul. He was friendly, cordial, and demonstrated concern for our needs. The truck was clean and Jim drove it out to enable me to drive it away without backing out of the parking area. Not to deflect from Jim, but the truck itself was somewhat challenging to drive. The front end may either need allignment or suspension maintenance.
Rob T.Very nice and helpful
KIMBERLYJO D.I had an excellent experience with great people on both the pick up and return ends of my rental. I would totally recommend Uhaul for your truck and trailer rentals.
Toni R.Jim and Steve were excellent and super helpful in a very stressful time. Thank you!
Tiffany M.This gentlemen was super helpful...He came out with us to make sure we were connecting everything correctly and Help us do the work. Super nice guy as well!!
Kathryn G.It was not open. On line it says they are open on Saturday. They have a sign saying open in their window. They were not open and have another sign saying they are not open Saturdays. UPDATE your online information and your signage!
Jamie V.complete turn in paperwork when trailer is returned.
Alan P.Great place to do business.
Michael D R.The operator at this location was a pleasure to do business with
PETE H.Not a thing! Jim is a great guy; very friendly, helpful to a fault, eager to assist in every way. The location is very accessible--easy in and out. The people that run this business have their heads on straight and understand the nature of a service business. I recommend this location to anyone in the area.
Richard P.It was a very good experience ,the staff was great and very helpful.
linda S.We scheduled a Saturday pick up at 3 at another location nobody was at location so uhaul changed my location for picking up trailer called the pickup location they informed me they close at noon. Asked me to pick up trailer Friday afternoon before close no extra charge, now I get charged an extra day
Russell H.Very small sign. We missed it the first time and had to drive 20 miles or more before we could turn around. Difficult to find. Needs a much larger sign. The owner was in the hospital, but there happened to be someone there, not affiliated with U-Haul, but he had the number for the owner in the hospital and called him to ask what he should do.
Doug A.Nice people. Friendly.
Shannon C.Was given a car trailer with old bald and flat tires. At least one tire was mismatched and not supposed to be on it. I had to have one patched before getting on the road. And i had to stop numerous times to put air in the tires.
John K.We didn't have interactions with this location site. We dropped off after hours.
Tracy L.Jim was great, and very helpful. No issues a very good U-Haul dealership.
john R.Make existing customers happy with their experience then future customers will be happy aswell!!
Morgan S.Super friendly and very accommodating service.
ron W.