Customer did not leave a comment.Stephen F.
Customer Reviews for North Missouri Tire Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very good service for a small, rural dealer.Michael T.
Inside of the windshield was a total mess. You could barely see through it. Should have been cleaned.Steven D.
I have no complaints. Thank youDaniel T.
The owner runs a tire business and from my perspective has too much going on to make Uhaul a priority. The trailer smelled like gas when I opened the back door and had not been cleaned out from previous use. The wiring harness had a broken wire which had been twisted together. I used some of the black tape that was on the wire to resecure it to hopefully make the trip without a short in the lights. I was grateful that he had a trailer available as my initial pick-up did not have my trailer available, when I was supposed to pick it up, so I had to drive two hours round trip out of my destination to pick-up a trailer at this alternate site. I was driving in from CO and offered to pick-up a trailer in route prior to arriving if he could have one available as he said he didn't have a trailer when I called to confirm the reservation when I made the arrangements earlier in the week. I was also disappointed the extra travel expense and time was all on me, there was no adjustment to offset the inconvenience of fulfilling the order and going to get the Uhaul trailer.Steven G.
Customer did not leave a comment.Chandra S.
dropped after hours did not see insideChandra S.
Customer did not leave a comment.Michael O.
Customer did not leave a comment.Marla V.
Lane was very professional and done everything he could to make my experience with u-haul as simple as he could and he was very welcoming. Thanks Lane.Charles K.
Customer did not leave a comment.Ellen S.
Customer did not leave a comment.AMBER M.
Nothing comes to mind. It was very streamlined and simple. Having the ability to register and supply all pertinent information prior to actual pick up date/time is a tremendous time saver for both the renter and the facility. Job well done!Deborah K.
did excellantMICHEAL D.
Customer did not leave a comment.William B.
Customer did not leave a comment.Peter W.
no suggestions they helped me get hooked and even come to the house and helped load the car. great service !!!!RANDY B.
Customer did not leave a comment.ALEX O.
Unit was dirty and had not been swept out after being dropped off by previous customer. It also had a strong gasoline oder in unit which caused me to have to unload sooner than I wanted to due to concerns of furniture and other items absorbing it.Anthony A.
Customer did not leave a comment.Penny K.
Que escuchen bien el lugar donde va hacer entregado el vehÃculo para que no quieran cobras mÃ¡s de lo establecidomislady H.
Customer did not leave a comment.Donna B.
Customer did not leave a comment.melinda B.
Well the location has no uhauls in the parking lot and a small sign, no lights in the parking lot. This place looks like a parking lot for junk cars.Patrick F.
Good people to work with.Debbie W.
Better signage on where to park also on where to leave the keysMatthew B.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.dawn W.
Location was busy. Not in the customer area, the work areas had plenty to do.ROBERT M.
Customer did not leave a comment.ANTHONY S.
Good people. I had a good experience.gary F.
Customer did not leave a comment.Sam W.
Customer did not leave a comment.Ann H.
Personnel were rude and unprofessional at the Milan, Mo. location. We had to wait 2 hours in the hot parking lot for our rental, as the previous renters refused to return it, even though we were promised the rental at 11:00 a. m. which was then pushed back to 12:00 P.M.. We however did not received our rental until 2:00 p. m. A very frustrating situation, as we could not complete our moving during this time frame, and had to do the majority of our moving the next day, in the pouring down rain. Worst moving experience ever.RONALD D.
Pretty good guysMichelle W.
Folks were incredibly helpful. If all businesses were this customer friendly it would be amazing!Linda R.
Customer did not leave a comment.merrill m B.
Very accommodating and patient with our uncertain schedule.LOLA M.
The bed of the truck had not been cleaned out, we had to clean it before loading our furniture. Also, I had requested pick up in my home town but had to drive to 45 minutes away instead.BOBBY R.
Check-out was quick and friendly.BETTY D.
The trailet lights had a short in them and I drove from missouri to Pennsylvania without brake lights or turn signals.Craig H.
Customer did not leave a comment.CINDY M.
Do not reserve your equipment on line! No telling how far you will have to travel to pick up the equipment. Next time i will contact a customer service oriented company like North Missouri Tire directly to make my reservation.WILLIAM G.
Customer did not leave a comment.rick W.
Customer did not leave a comment.Doug O.
Customer did not leave a comment.James G.
have trucks full so it's easier to return with correct fuel everything else was great Had a very enjoyable experienceNORMA G.
First of all, the rental truck wasn't where it was supposed to be; we had to drive several blocks to another location to pick it up. Then, it wouldn't start because the battery was dead! So, we called the North Missouri Tire and they came out and got it running. We were supposed to pick up the rental truck at 10:30 and it was around 11:30 when we finally drove off with it. They were slow processing the paperwork at the store, also. Bad experience!FRANCES G.
I called Friday before the Saturday I had it set up for just to make sure what time. Lane did not plan on me picking the truck even though I had a confirm confirmation to get the truck on Saturday! Can you say Heart Failure?DONNA E.
Customer did not leave a comment.DEREK A.
I ask for a small trailer, I had 3-boxes & a small bench. the total weight was 150 pounds. They gave me a 12' trailer for this. They never got back to me with a price tell the trailer was hook up to my car at 4:30 PM, I had no chose I had to leave the next day. The woman on the phone did not care at all. Also I found out that when I returned the trailer they had hooked it up wrong. The safety brakes would have never worked. Two lights on the right side did not work & the lady on the phone said that was not a problem, people all the time take them like that. Not sure I would rent again. A very costly, unsafe, & bad experience.PAT H.
I made reservations but then the truck was not at the location I had selected..which was the ONLY reason I chose to try uhaul after a 15 year swear off.... It took almost 2 hours longer to get the truck at the next closest location. WHY EVEN MAKE A RESERVATION? Once again I will NOT BE recommending UHAUL to anyone...back to Penske!Bonnie B.
professional, fast and friendly service!RAYMOND K.
Have the truck in the requested location. If not inform customer of this more then 1 day before rental. Also if customer has to drive 50 miles out of the way like i did. Reimburse for gas. It was not my fault you did not have a truck where I requested it. And because of that my move cost me additional gas expense.I made a reservation in advance to make sure a truck was available. If I would have known that I was going to drive that far to get a truck. I would have gotten a truck from one of the other companies. That was the only reason I was trying U Haul. again, was due to the convenience. I had such a bad experience with you before, I really did not want to use U Haul again.Thomas J.
Customer did not leave a comment.MERRILL B.
was charged extra for mileage and according to mileage on reciept i was given 98 miles and thats exactly what was on the truck at drop off...JIM H.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.stephan L.
No improvement needed. Very nice personal.JUDY W.
Don't offer the pick up at location guarantee and then create a loophole absolving your company of the guaranteeCOLTON W.
I was not happy about driving 30 miles to get truck. None were available in the town requested. Should have gotten some discount.