Great service!!
LORETTA L.
Customer Reviews for North Telshor Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome experience!!
MANUEL M.Dropped off after hours
David K.I only needed the Uhaul for 2 days not 4 but was forced to pay for 4 I was moving from Las Cruces nm to San Antonio TX and I only used two days and I was not given a refund from the other 2 days I didn't use I was very disappointed by this I will be looking elsewhere next time for my moving needs
NATHANAEL D.agent very clear and simple with rental instructions, helpful in getting truck out of tight parking.
BRUCE V.Do not change anything. Very friendly and professional
Rudy A.Received Excellent and friendly service. I messed up on the app with the return. He corrected it, and called to let me know.
DONA D.N/A
HUNTER M.Excellent and friendly costumer service
Carlos V.Have all outlets be able to address customer concerns instead of passing the buck. I will never use U-Haul again and will encourage others to do the same.
MICHAEL L P.The employee made drop off extremely easy! Great help!
Santiago M.Location not the problem, it's another location who says it's okay to drop off the trailer and then get told it's not and end up being screwed into another day of rental because the offices are not closed
Nick H.Bluetooth capable radio, Cruise Control
ROY M.For sure I'll recommend uhaul to a friend Thanks
Peter H.Needed a pickup to haul some brush to the landfill. Pickup at 9 am, back by 11:30, 2 loads no muss no fuss!
Harold M.Make your parking lots bigger. You have great location but it is very difficult to maneuver through some of your parking lots.
JOSE G.The location is hard to get in and out of. Also you could not see signage to the office when you pulled into the drive. It is at the back of the deep lot hidden behind two other buildings. Needs a neon arrow with UHaul at the top pointing to its location.
Jerry C.The only trouble I had was with the software not agreeing with my location. I had location on but the software didn't even ask permission just said it couldn't find me and to check my browser settings, which I did, multiple times. We finally had to transfer everything to my son's phone to get it to work. Other than that, the rental was flawless.
Vonda L.Matt as just the way customer /retail should be like. Straight to the point and when I returned the P.U., he was right there to check things out. Goodman. Jim
jim C.Small place that was a little challenging to find.
Timothy M.Thank you for the fast and convenient service!!!
Sonia P.Matt made the turn-in process trouble-free. He knows the area extremely well and was helpful.
JASON B.Very friendly. Quick and efficient service.
KATELYN M.The truck givin to me didn't have a working AC & the truck was governed & it wouldn't go past 75 Mph when the speed limit in TX is 80 mph.This was my first time Ever using U-Haul. I called u-haul & I was referred to customer service. I will be failing a complaint. It was not worth my $650. I will never use or recommend U-Haul again!!!!!!!
Alonzo M.This is my third rental from this location. Friendly and quick staff. Excellent trucks and overall one of the best UHaul experiences I have ever had all three times here.
James R.Great Service Smooth Ride Thank You!!
Juan M.All excellent.
JAMES R.Moving Dolly's and blankets were not in the truck. Had to go across town to another location to get them.
Gayle C.The customer service was excellent, the remote pickup worked well, and I will rent from this location again
Nathan S.Excellent service would highly recommend
Peggy L.Honestly I was very pleased with my service. Even with the setback of having issues with processing credit/debit cards.
Naomi W.I'm getting over charged for the additional mileage I had and no one is picking up the phone
Mariah K.Great rental location, service and truck. In these unprecedented times, I am grateful for the opening and continued operation More importantly, this location is the best ever! Great service and products
MICHAEL C.Staff was great to work with. the location is very hard to menuver a 20ft or larger truck into due to narrow street.
Theodore W.The gentleman at this location was super helpful. He helped us immensely before and after the rental.
Gayla R.Quick and convenient!
Glen A.Nothing, had good experience
Damon F.N/A
Andrew T.Very courteous employee.
Ramon R.No one there to drop off trailer at 12/22 @1030
DALE M.