Customer Reviews for North Telshor Self Storage
(U-Haul Neighborhood Dealer)

353 reviews

300 N Telshor Blvd Ste 700   Las Cruces, NM 88011

(575) 523-3961

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(575) 523-3961

300 N Telshor Blvd Ste 700
Las Cruces, NM 88011

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Great service!!

LORETTA L. 
Rating:
4.0

Customer did not leave a comment.

Louis E. 
Rating:
4.0

Customer did not leave a comment.

Eric T. 
Rating:
5.0

Awesome experience!!

MANUEL M. 
Rating:
5.0

Customer did not leave a comment.

LOUIS E. 
Rating:
5.0

Dropped off after hours

David K. 
Rating:
1.0

I only needed the Uhaul for 2 days not 4 but was forced to pay for 4 I was moving from Las Cruces nm to San Antonio TX and I only used two days and I was not given a refund from the other 2 days I didn't use I was very disappointed by this I will be looking elsewhere next time for my moving needs

NATHANAEL D. 
Rating:
4.0

agent very clear and simple with rental instructions, helpful in getting truck out of tight parking.

BRUCE V. 
Rating:
5.0

Do not change anything. Very friendly and professional

Rudy A. 
Rating:
5.0

Received Excellent and friendly service. I messed up on the app with the return. He corrected it, and called to let me know.

DONA D. 
Rating:
5.0

N/A

HUNTER M. 
Rating:
5.0

Customer did not leave a comment.

CHRIS V. 
Rating:
4.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Excellent and friendly costumer service

Carlos V. 
Rating:
3.0

Have all outlets be able to address customer concerns instead of passing the buck. I will never use U-Haul again and will encourage others to do the same.

MICHAEL L P. 
Rating:
3.0

Customer did not leave a comment.

Kevin C. 
Rating:
5.0

Customer did not leave a comment.

ROSA R. 
Rating:
5.0

The employee made drop off extremely easy! Great help!

Santiago M. 
Rating:
5.0

Customer did not leave a comment.

Alexis S. 
Rating:
5.0

Customer did not leave a comment.

Luz Elena H. 
Rating:
5.0

Customer did not leave a comment.

Elle M. 
Rating:
5.0

Customer did not leave a comment.

Richard T. 
Rating:
1.0

Location not the problem, it's another location who says it's okay to drop off the trailer and then get told it's not and end up being screwed into another day of rental because the offices are not closed

Nick H. 
Rating:
4.0

Bluetooth capable radio, Cruise Control

ROY M. 
Rating:
5.0

Customer did not leave a comment.

Adam C. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

Customer did not leave a comment.

Frank W. 
Rating:
4.0

Customer did not leave a comment.

Matthew B. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
5.0

Customer did not leave a comment.

Bernard J. 
Rating:
5.0

Customer did not leave a comment.

Carlos M. 
Rating:
4.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Customer did not leave a comment.

CARRIE M. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Shelly N. 
Rating:
4.0

Customer did not leave a comment.

Hugh B. 
Rating:
5.0

Customer did not leave a comment.

RODERICK K. 
Rating:
4.0

For sure I'll recommend uhaul to a friend Thanks

Peter H. 
Rating:
5.0

Needed a pickup to haul some brush to the landfill. Pickup at 9 am, back by 11:30, 2 loads no muss no fuss!

Harold M. 
Rating:
5.0

Make your parking lots bigger. You have great location but it is very difficult to maneuver through some of your parking lots.

JOSE G. 
Rating:
3.0

The location is hard to get in and out of. Also you could not see signage to the office when you pulled into the drive. It is at the back of the deep lot hidden behind two other buildings. Needs a neon arrow with UHaul at the top pointing to its location.

Jerry C. 
Rating:
5.0

The only trouble I had was with the software not agreeing with my location. I had location on but the software didn't even ask permission just said it couldn't find me and to check my browser settings, which I did, multiple times. We finally had to transfer everything to my son's phone to get it to work. Other than that, the rental was flawless.

Vonda L. 
Rating:
5.0

Matt as just the way customer /retail should be like. Straight to the point and when I returned the P.U., he was right there to check things out. Goodman. Jim

jim C. 
Rating:
5.0

Customer did not leave a comment.

RODERICK K. 
Rating:
5.0

Customer did not leave a comment.

Samantha C. 
Rating:
5.0

Customer did not leave a comment.

Doris N. 
Rating:
3.0

Small place that was a little challenging to find.

Timothy M. 
Rating:
5.0

Thank you for the fast and convenient service!!!

Sonia P. 
Rating:
5.0

Customer did not leave a comment.

Luis V. 
Rating:
4.0

Customer did not leave a comment.

Rob S. 
Rating:
5.0

Matt made the turn-in process trouble-free. He knows the area extremely well and was helpful.

JASON B. 
Rating:
5.0

Customer did not leave a comment.

JAMES T. 
Rating:
5.0

Very friendly. Quick and efficient service.

KATELYN M. 
Rating:
1.0

The truck givin to me didn't have a working AC & the truck was governed & it wouldn't go past 75 Mph when the speed limit in TX is 80 mph.This was my first time Ever using U-Haul. I called u-haul & I was referred to customer service. I will be failing a complaint. It was not worth my $650. I will never use or recommend U-Haul again!!!!!!!

Alonzo M. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

KAYLA S. 
Rating:
5.0

Customer did not leave a comment.

Wesley W. 
Rating:
5.0

This is my third rental from this location. Friendly and quick staff. Excellent trucks and overall one of the best UHaul experiences I have ever had all three times here.

James R. 
Rating:
5.0

Customer did not leave a comment.

LENNY M P. 
Rating:
3.0

Customer did not leave a comment.

MARLA S. 
Rating:
5.0

Great Service Smooth Ride Thank You!!

Juan M. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL L. 
Rating:
5.0

Customer did not leave a comment.

Lee A. 
Rating:
5.0

All excellent.

JAMES R. 
Rating:
1.0

Moving Dolly's and blankets were not in the truck. Had to go across town to another location to get them.

Gayle C. 
Rating:
4.0

Customer did not leave a comment.

dale L. 
Rating:
5.0

The customer service was excellent, the remote pickup worked well, and I will rent from this location again

Nathan S. 
Rating:
5.0

Excellent service would highly recommend

Peggy L. 
Rating:
5.0

Honestly I was very pleased with my service. Even with the setback of having issues with processing credit/debit cards.

Naomi W. 
Rating:
5.0

Customer did not leave a comment.

Sam P. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Customer did not leave a comment.

henry S. 
Rating:
5.0

Customer did not leave a comment.

ALVIN N. 
Rating:
5.0

Customer did not leave a comment.

Matthew R. 
Rating:
4.0

Customer did not leave a comment.

John F. 
Rating:
5.0

Customer did not leave a comment.

brooks H. 
Rating:
4.0

Customer did not leave a comment.

Charles D. 
Rating:
4.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Keith L. 
Rating:
5.0

Customer did not leave a comment.

Renee R. 
Rating:
5.0

Customer did not leave a comment.

Amber E. 
Rating:
3.0

Customer did not leave a comment.

JOHN N. 
Rating:
5.0

Customer did not leave a comment.

eubaldo B. 
Rating:
2.0

I'm getting over charged for the additional mileage I had and no one is picking up the phone

Mariah K. 
Rating:
5.0

Great rental location, service and truck. In these unprecedented times, I am grateful for the opening and continued operation More importantly, this location is the best ever! Great service and products

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

Lucila R. 
Rating:
4.0

Customer did not leave a comment.

Gary H. 
Rating:
3.0

Staff was great to work with. the location is very hard to menuver a 20ft or larger truck into due to narrow street.

Theodore W. 
Rating:
5.0

The gentleman at this location was super helpful. He helped us immensely before and after the rental.

Gayla R. 
Rating:
5.0

Customer did not leave a comment.

Stephen C. 
Rating:
5.0

Quick and convenient!

Glen A. 
Rating:
5.0

Nothing, had good experience

Damon F. 
Rating:
5.0

N/A

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

Very courteous employee.

Ramon R. 
Rating:
3.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

Allan B. 
Rating:
3.0

No one there to drop off trailer at 12/22 @1030

DALE M. 
No reviews have been submitted for this location.

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