Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bob, the owner/operator of the U Haul services in our town (Black River Falls WI) is amazing st what he does. Professional, courteous, kind and so helpful. I will be going back to him again!
RENEE R
Rating:
5.0
Customer did not leave a comment.
ALLEN B
Rating:
1.0
This is not me- I told customer service this is not me and not sure why the order was still placed in my name.
JAMEE J
Rating:
5.0
Customer did not leave a comment.
Anthony G
Rating:
5.0
Customer did not leave a comment.
KRISTI E
Rating:
2.0
Customer did not leave a comment.
Anthony R
Rating:
5.0
Everything was great great service and would use this service anytime and would recommend to others also
JESSE H
Rating:
5.0
Thought everything was exceptional!! The trailer was clean inside. The process was easy the proprietor ws knowledgeable friendly very helpful!! Highly recommend
FRANK K
Rating:
5.0
Customer did not leave a comment.
RICHARD O
Rating:
5.0
Customer did not leave a comment.
PAUL T
Rating:
5.0
Customer did not leave a comment.
Ronald R
Rating:
5.0
Customer did not leave a comment.
SCOTT B
Rating:
5.0
Bob is a phenomenal representative with this location. Even while during weekend hours for a local pickup, he walked me through checking in online over the phone with absolute professionalism, clarity and took remarkable care of making sure our return near effortless, additionally. Superb business that I will absolutely utilize again and refer to others.
Katharine G
Rating:
5.0
Customer did not leave a comment.
BREANNA H
Rating:
5.0
Customer did not leave a comment.
Dennis L
Rating:
4.0
Customer did not leave a comment.
RICKY O
Rating:
5.0
Customer did not leave a comment.
Daniel H
Rating:
5.0
Customer did not leave a comment.
WILLIAM L
Rating:
5.0
Customer did not leave a comment.
RICKY O
Rating:
5.0
Fantastic people that informed and showed me how to use the equipment . A-1 SUPER JOB
WILLIAM S
Rating:
5.0
The experience was flawless! Highly recommend.
CHRISTINE L
Rating:
5.0
Very efficient and quick. Bob was great.
MARC M
Rating:
5.0
Quick and easy
LEROY N
Rating:
5.0
Nice costumer service!
ROBERTO J
Rating:
5.0
In the madness of getting ready to close on my house, I forgot the one, tiny little detail, of booking a truck. Bob made my last-minute reservation easy and hassle free!
Jamie S
Rating:
5.0
Customer did not leave a comment.
Mark R
Rating:
5.0
Bob was great, got me in and out quickly and hassle-free.
Jamie S
Rating:
5.0
great service from blackriver falls
craig w
Rating:
5.0
Customer did not leave a comment.
ERIC A
Rating:
5.0
Bob was awesome to work with
BRIAN G
Rating:
5.0
Customer did not leave a comment.
GREGORY Z
Rating:
1.0
Customer did not leave a comment.
DOMINIC G
Rating:
4.0
Customer did not leave a comment.
CHERYL P
Rating:
5.0
Bob is great! Thank you.
THOMAS J
Rating:
5.0
Customer did not leave a comment.
JEFFREY S
Rating:
5.0
Customer did not leave a comment.
jeff h
Rating:
5.0
Customer did not leave a comment.
Mark R
Rating:
5.0
Excelent service and communication. Thank you so much! You made this move smooth and I will be recommending Bob to everyone I know.
amber c
Rating:
5.0
Was very helpful, got in and out with what I needed in a timely manner.
TREVOR B
Rating:
5.0
Customer did not leave a comment.
william v
Rating:
5.0
Customer did not leave a comment.
Jess W
Rating:
5.0
Bob was a great dude went above and beyond to help me!
avian g
Rating:
5.0
Customer did not leave a comment.
Joseph D
Rating:
5.0
Customer did not leave a comment.
Gregory P
Rating:
4.0
Customer did not leave a comment.
larry o
Rating:
5.0
Customer did not leave a comment.
brian f
Rating:
5.0
Nothing all of my experience with Uhaul has been great
kathryn s
Rating:
5.0
N/a
martin f
Rating:
5.0
Great customer service
Randall C
Rating:
5.0
Customer did not leave a comment.
eric p
Rating:
5.0
Bob was super nice and easy to talk to. He's definitely an asset to I-Hail.
Christopher M
Rating:
5.0
Nothing excellent service
john k
Rating:
5.0
6 stars plus yes ditto
Benjamin M
Rating:
5.0
Mr. BOB was very knowledgeable about all the equipment we rented. He was very helpful and got us on our way without delay
RICHARD G
Rating:
5.0
Customer did not leave a comment.
Andrew O
Rating:
1.0
Customer did not leave a comment.
christopher a
Rating:
5.0
Customer did not leave a comment.
terry V
Rating:
4.0
Customer did not leave a comment.
brandon m
Rating:
5.0
Don’t know witch one this was but truck drove like a dream
david r
Rating:
5.0
Customer did not leave a comment.
James J
Rating:
5.0
Customer did not leave a comment.
jay h
Rating:
5.0
Customer did not leave a comment.
Richard D
Rating:
5.0
Customer did not leave a comment.
SUE O
Rating:
4.0
Customer did not leave a comment.
Aaron R
Rating:
5.0
Mr Bob was awesome.
RICHARD G
Rating:
5.0
Customer did not leave a comment.
Jill L
Rating:
3.0
The equipment was clean, however, once on the road with a loaded truck, the brakes were not good. I think that the truck should have been test driven by management to ensure that the brakes and other things were running smoothly before sending it out again.
LAURA s
Rating:
5.0
Customer did not leave a comment.
Brian G
Rating:
5.0
I’ve dealt with Bob from North Point Village, Black River Falls many times, and he has always been very helpful and is a great representative of UHaul.
Daniel B
Rating:
5.0
I had no issues. Everything I needed on a tight schedule.
Justin A
Rating:
2.0
Don't return your rental early OR with extra fuel added.... U-haul will NOT' give you a credit for it.
Sandy H
Rating:
5.0
Great U-Haul facility. Mom is very helpful and accommodating and highly recommend.
Mike S
Rating:
5.0
Customer did not leave a comment.
Michael B
Rating:
4.0
Customer did not leave a comment.
Dennis L
Rating:
3.0
Customer did not leave a comment.
DAVE S
Rating:
5.0
Customer did not leave a comment.
Dennis L
Rating:
3.0
Customer did not leave a comment.
Ken W
Rating:
5.0
Customer did not leave a comment.
Tiana L
Rating:
5.0
Customer did not leave a comment.
Tiana L
Rating:
5.0
He has always gone up and above to assist
Alan M
Rating:
3.0
Customer did not leave a comment.
Chad B
Rating:
4.0
Customer did not leave a comment.
Shirly T
Rating:
5.0
Bishnu was extremely helpful in the process of hooking up the trailer. Thank you.
Jacob P
Rating:
5.0
Customer did not leave a comment.
JODY L
Rating:
5.0
Customer did not leave a comment.
Michael P
Rating:
5.0
Customer did not leave a comment.
paul r
Rating:
5.0
From booking to returning this service was everything I needed to move my family!!
Shywon T
Rating:
5.0
Customer did not leave a comment.
Melinda J
Rating:
5.0
Great owner operator. Goes the extra mile.
Gregory B
Rating:
5.0
Customer did not leave a comment.
tasha m
Rating:
4.0
Need to put in a brochure or something that has after hours numbers that can be contact to get more information/help if needed. Put in every truck or emailed to customers.
Sharon C
Rating:
5.0
Bob did an excellent job....!
BRUCE B
Rating:
4.0
Customer did not leave a comment.
George G
Rating:
5.0
Always goes above and beyond! Amazing used multiple times!!
samantha j
Rating:
5.0
Customer did not leave a comment.
rodney h
Rating:
5.0
Very helpful.
terry c
Rating:
5.0
Send them to Bob in Black River Falls Wis excellent person and service bottom line