The trailer, UV 4292D was clean and all of the lights and safety cables were in good condition. The latch on the door to keep the door open was installed upside down and did not functional at all. If you did get it latched it would have been very difficult to release the latch,
Kit D
Customer Reviews for North Towne Village Rental & Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bob was polite, informative, kind, compassionate and caring. He helped me from start to finish and made sure I understood everything I needed because I was hauling my vehicle on the car trailer in the back of the U-Haul. I would recommend Bob to anyone! I needed a kind soul that day and Bob was definitely just that.
CHRISTINA DThis is a good U-Haul spot. Bob is a good guy and very helpful.
shane mThe owner came in on his day off and checked my return truck in. Wonderful customer service!! Thank you!!
TIMOTHY SBob, the owner/operator of the U Haul services in our town (Black River Falls WI) is amazing st what he does. Professional, courteous, kind and so helpful. I will be going back to him again!
RENEE RThis is not me- I told customer service this is not me and not sure why the order was still placed in my name.
JAMEE JEverything was great great service and would use this service anytime and would recommend to others also
JESSE HThought everything was exceptional!! The trailer was clean inside. The process was easy the proprietor ws knowledgeable friendly very helpful!! Highly recommend
FRANK KBob is a phenomenal representative with this location. Even while during weekend hours for a local pickup, he walked me through checking in online over the phone with absolute professionalism, clarity and took remarkable care of making sure our return near effortless, additionally. Superb business that I will absolutely utilize again and refer to others.
Katharine GFantastic people that informed and showed me how to use the equipment . A-1 SUPER JOB
WILLIAM SThe experience was flawless! Highly recommend.
CHRISTINE LVery efficient and quick. Bob was great.
MARC MQuick and easy
LEROY NNice costumer service!
ROBERTO JIn the madness of getting ready to close on my house, I forgot the one, tiny little detail, of booking a truck. Bob made my last-minute reservation easy and hassle free!
Jamie SBob was great, got me in and out quickly and hassle-free.
Jamie Sgreat service from blackriver falls
craig wBob was awesome to work with
BRIAN GBob is great! Thank you.
THOMAS JExcelent service and communication. Thank you so much! You made this move smooth and I will be recommending Bob to everyone I know.
amber cWas very helpful, got in and out with what I needed in a timely manner.
TREVOR BBob was a great dude went above and beyond to help me!
avian gNothing all of my experience with Uhaul has been great
kathryn sN/a
martin fGreat customer service
Randall CBob was super nice and easy to talk to. He's definitely an asset to I-Hail.
Christopher MNothing excellent service
john k6 stars plus yes ditto
Benjamin MMr. BOB was very knowledgeable about all the equipment we rented. He was very helpful and got us on our way without delay
RICHARD GDon’t know witch one this was but truck drove like a dream
david rMr Bob was awesome.
RICHARD GThe equipment was clean, however, once on the road with a loaded truck, the brakes were not good. I think that the truck should have been test driven by management to ensure that the brakes and other things were running smoothly before sending it out again.
LAURA sI’ve dealt with Bob from North Point Village, Black River Falls many times, and he has always been very helpful and is a great representative of UHaul.
Daniel BI had no issues. Everything I needed on a tight schedule.
Justin ADon't return your rental early OR with extra fuel added.... U-haul will NOT' give you a credit for it.
Sandy HGreat U-Haul facility. Mom is very helpful and accommodating and highly recommend.
Mike SHe has always gone up and above to assist
Alan MBishnu was extremely helpful in the process of hooking up the trailer. Thank you.
Jacob PFrom booking to returning this service was everything I needed to move my family!!
Shywon TGreat owner operator. Goes the extra mile.
Gregory B