Everything went well! Everyone I delt with was very nice and friendly.
KELLY C
Customer Reviews for North Troy Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service at the location
DAVID BHighly recommend this location! We had a few issues with the App, and we were able to go inside and talk with someone. They had us on the road in no time!
JORDAN KNorth Troy Auto was friendly and helpful. Even though U-Haul’s website was down, Peter ensured my reservation was ready. My only critique would be that no moving supplies are available at this location. If all you need is a truck, NTA has you covered!
ROBERT BGreat place to rent from!
ASHLEY TFor my very first time using U-Haul, everything went great
AMANDA VBecause of picking up truck on a Sunday, needed to use 24x7 service. We had trouble because the person making reservation was different than person picking up the truck. Needed to contact customer service for help because the app was not working. I wish we would have known there was going to be a problem with this so the person placing the order was the same as the person picking up the truck. Spent about 30 minutes picking up the truck which should not have been necessary.
WILLIAM TEverything was simple and efficient. Pickup and drop-off were hassle free and I would use this location again.
Benjamin WThe timing on the truck needs adjusting. It really rumbles before shifting gears.
Stacey KFriendly helpful staff
Peter RThe passenger tire was completely bald. I found out when the tire blew in the middle of Kentucky
Kelby PConvenient location. Excellenct service
Christopher V