The lock was hard to open to get the key, other than that, the renting experience was good
yu l
Customer Reviews for Northshore Car Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to get the rental truck without line and agent. self service to log in and get the key.
Shoukat AVery smooth process.
Howard WThe pick up instructions tell you to go into the office. There is no office i could see. A mexhanic in the garage called someone, who told him how to get into the lock box to get the keys. Worked out ok. But not too clear, and different than the app instructions
STEVEN BOnline rental/pickup was a bit confusing as took longer than anticipated. Otherwise, great experience.
Christopher K