I rented a 20’ truck and then a 10’ truck from this location. The 1st time the truck was in good shape but instead of the hand truck I reserved there was an appliance dolly, and instead of the dozen packing blankets I reserved there were 6. The 2nd time the truck had many scratches on both sides and the front, (most but all marked), and the packing blankets I reserved were entirely missing. Also, the gas gauge reading was incorrect. I spoke to a UHaul rep about this using text, and sent her a photo, and I returned the truck with the same amount of gas as at pickup, but at drop off the app still tried to charge me $9 for gas.
PETER B
Customer Reviews for Northvale Collision Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I recently had a great experience Northvale Collision Center. I utilized their truck rental and was thoroughly impressed with the service. From the moment I walked in, the staff was friendly & helpful. The truck was in excellent, clean & well-maintained condition. The rental process was smooth. I would definitely recommend this U-Haul Center to anyone in need of renting truck services. Overall, my experience was positive and I would not hesitate to use this U-Haul Center again in the future.
Orhun E