Customer Reviews for Norval Convenience
(U-Haul Neighborhood Dealer)

19 reviews

525 Guelph St   Norval, ON L0P1K0

(905) 873-8393

Office Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 9 am - 1 pm

Services at this Location:

Contact Us

(905) 873-8393

525 Guelph St
Norval, ON L0P1K0

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 7 pm
  • Sun: 9 am - 1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Staff from Uhaul call center and location all great and empathetic. Now the negative; I booked the van for 7 am with anticipated lock box pickup. The location at 525 Guelph, Norval is located in a valley with no internet service. It’s physically impossible to access the Uhaul site, user account or after hours pick up. Calls to Uhaul call center were helpful and empathetic when I went a mile up hill to gain internet access. Unfortunately I could not access the lock box unless I was standing in front of it so I was jiggered. I had to wait til 9 am when location opened which threw off timing of move and return trip. Loved everything else except the location internet reception. Maybe staff could provide customers with wifi access to internet in advance and explain challenges For early and late pick up or drop off. Otherwise all good and valued service at right price point! Regards Sean Scanlan

SEAN S 
Rating:
5.0

Customer did not leave a comment.

gurpreet s 
Rating:
5.0

All good

PAUL B 
Rating:
4.0

Customer did not leave a comment.

GORAN G 
Rating:
3.0

Customer did not leave a comment.

KEVIN B 
Rating:
5.0

Customer did not leave a comment.

STEVEN T 
Rating:
1.0

very little cell service took me an hour and a half to navigate through your site

RUSSELL H 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH B 
Rating:
4.0

Customer did not leave a comment.

PETER C 
Rating:
5.0

Mobile PU very easy

Adam C 
Rating:
5.0

Customer did not leave a comment.

VENKATA S 
Rating:
5.0

Customer did not leave a comment.

MARY M 
Rating:
4.0

Customer did not leave a comment.

MANBIR S 
Rating:
5.0

Great service, every time we come to this location.

KEVIN H 
Rating:
5.0

Customer did not leave a comment.

KRISTEN H 
Rating:
4.0

Customer did not leave a comment.

SHIVON H 
Rating:
5.0

If was a last minute rental they had us in and out of there in 10 minutes

ELIZABETH S 
Rating:
5.0

Customer did not leave a comment.

RICHARD R 
Rating:
5.0

Quick and friendly service. Forgot my credit card. They texted me right away to notify me. Thank you.

FRANCO M 
No reviews have been submitted for this location.
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