Customer Reviews for Nova Auto Repair
(U-Haul Neighborhood Dealer)

5 reviews

1904 N 1st St   Yakima, WA 98901

(509) 654-9040

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(509) 654-9040

1904 N 1st St
Yakima, WA 98901

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Isaac G. 
Rating:
1.0

This was the Pasco location, absolutely horrendous. I made a reservation on 3/18 got to the location 30 minutes early. Couldn't find my reservation. Finally after about 30-45 minutes I was informed they only had 1 tow dolly and they were giving it to another customer coming at 5. Did nothing to try and help. Said someone would call. This is bunk we were leaving the next day. Called around and found ABC in Richland, the lady was Awesome, she tried many locations offered suggestions and in the end we picked up a tow dolly the next day. Will never go back to Pasco. They suck. I will however go back to ABC in Richland and will give them good recommendations.

Shane F. 
Rating:
5.0

Very accommodating and professional service. U Haul had my back and worked on my schedule. Very pleased!

Harry F. 
Rating:
3.0

Customer service was fine but he didn't examine the trailer when it was returned and when he went to help me hitch it, he noticed it was missing a hook for the chain. I believe this could have been avoided if he had checked it when it was returned. He didn't have a replacement. He offered to have me take it to be repaired but I didn't have the time to do that. He took a picture of it and said he would make a note of it. He tied up the loose chain and said I should be fine. The location is in a part of town where homeless and drug addicts congregate. That made me a bit nervous but the fence around the side of the property helped a little bit.

Mindy S. 
Rating:
5.0

Outstanding service

Elmer H. 
No reviews have been submitted for this location.

Additional Services at this Location

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