Customer Reviews for NW Furniture
(U-Haul Neighborhood Dealer)

17 reviews

16530 Hwy 99   Lynnwood, WA 98037

(425) 967-8126

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 12 pm - 5 pm

Services at this Location:

Contact Us

(425) 967-8126

16530 Hwy 99
Lynnwood, WA 98037

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 6 pm
  • Sun: 12 pm - 5 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Peter T. 
Rating:
5.0

Customer did not leave a comment.

Aaron D. 
Rating:
2.0

There was no way for me to get the key until the store manager opened. Your website should have given me the code to the lock box and it did not. Lost a lot of time and customer service wait times were about 45 mins.

Warren T. 
Rating:
5.0

Customer did not leave a comment.

Evan C. 
Rating:
5.0

Customer did not leave a comment.

gayle L. 
Rating:
2.0

Customer did not leave a comment.

Andrey S. 
Rating:
4.0

Customer did not leave a comment.

Mark A. 
Rating:
4.0

I went in person to reserve a truck at the location at 19130 SR-99, Lynnwood, WA 98036, on Thursday April 14, early in the afternoon in order to guarantee a reservation for an appointment with a narrow window on Saturday, April 16 at 1:00. I emphasized my only requirements were a smaller vehicle and a guarantee of availability. We decided on the vehicle (10 ft box type) and a pickup time of 11:00, I was clear that I would pick it up at any time that was most convenient to him but he said on Saturday it didn't matter because they were busy all day. When I arrived at 11:00 I was told they had no record of my phone number or name! When they asked if I had received a reservation number I replied I was told I just needed to arrive with my DL and credit card ( shame on me, never again!) and asked me to describe him but I couldn't. The only good thing was the guy helping me today was patient, courteous and understanding. Otherwise I probably would have gone off on him. He suggested I contact 1 800 U-HAUL. I thought that was a fool's errand but the young man who answered was also patient, courteous and understanding and to my utter amazement was able to quickly locate another truck (a van) at a nearby neighborhood dealer I wasn't even aware of! There too was a kind and patient man who quickly got me in the van there. Now granted, this was a pretty great ending, but believe me if I could definitely ID the a****** who screwed me over I would make it my life's mission to exact revenge! That guy was either TOTALLY inept or just plain mean! I am VERY unhappy about that! In any case kudos to the 3 guys I dealt with today and PLEASE try to figure out who the guy was from Thursday!

Donald O. 
Rating:
4.0

Customer did not leave a comment.

Robert S. 
Rating:
4.0

Customer did not leave a comment.

Jon V. 
Rating:
2.0

Customer did not leave a comment.

Joseph B. 
Rating:
4.0

Customer did not leave a comment.

Hailu S. 
Rating:
5.0

Keep up the good work, maybe clean the floors of the cab of the truck, but truck was in good running order. Staff was friendly n personable. Thank you.

Annette F. 
Rating:
4.0

Contact person was very helpful in completing transaction and hooking up the trailer. Also, employee at Uhaul Kenmore was very helpful in my getting the appropriate ball for pulling the trailer.

Dave G. 
Rating:
5.0

Extremely polite and helpful manager named Sam… Held my hand through the whole thing took care of me and I was so satisfied and confident with his ability to rent the truck safely and be returned timely to him… What a good person he is

mathew C. 
Rating:
5.0

Customer did not leave a comment.

ALISSA A. 
Rating:
5.0

convenience location, nice customer service very helpful also have huge showroom of furniture

amar A. 
No reviews have been submitted for this location.

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