Customer Reviews for NW Trailer Sales & Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of NW Trailer Sales & Service

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julie N. on

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Our first choice where we could get a 10 ft truck (and we did reserve it) in Waukee IA did not show up after giving him 20 min heads up phone call like instructed. Place was creepy and no one around so had to go to Adel site. Had to get a larger truck than desired due to time constraints and they didnt have what we needed (10 ft) and knew that per phone call. For the Waukee guy not responding, we were unhappy with the situation. Adel was nice though and we got out of there quickly to get on with the out of state move. Would not recommend the Waukee site.

Matthew B. on

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Michael T. on

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Christopher W. on

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Courtney A. on

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The place was closed and I had to drop it off and check out on line which was pretty simple and convenient. I didn't like that it cost me $20 but I would have know that if I had read all the fine print in the contract.

Mike T. on

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Great experience. Plan to use again when needed.

Jessica G. on

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Brad W. on

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MIKE C. on

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Lisa P. on

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Great experience. Clean and great!

Douglas R. on

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Trevor F. on

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Mike W. on

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Billy H. on

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john S. on

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mike T. on

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Sheryl F. on

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keith M. on

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All around excellent experience.

Michael J. on

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none

Elizabeth L R. on

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James P. on

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I would hav preferred to pick up my truck at my requested Waukee locacation rather than Adel, Ia.

Mark D. on

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Patrick W. on

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Lori C. on

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It was good. Went well. Gentleman was nice.

deena D. on

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Israel K. on

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Jon F. on

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Brad M. on

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Sign by drop box said not accepting drop offs at this time. I was directed by the online service to drop off here. I dropped off at the drop box anyways.