Shop owner extremely helpful and friendly. Quick and easy pick up and drop off. Would come back and Im telling everyone to come here.
Paul R
Customer Reviews for OG Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The truck was ready and as expected when reserved. Owner was informative. Once I got the receipt and realized there were no unexpected or hidden charges, I was even more impressed. Thank you! Will use again. 🌺
LINDA EThe couple who helped us were amazing!! Great job, you two! We will be back and will tell everyone about OG Food Mart!
JUSTIN LGreat customer service!
ALEX MMake sure the equipment is in working order. Blew fuses and flat tire
CARMELO BEverything was good
CHARLOTTE MExcellent service
BALTAZAR GTHEY HELPED ME PROMPTLY AND GAVE ME ASSITANCE TO MAKE MORE RENTAL QUICK AND EASY
Ernesto AAll good at this location.
ELDON MNothing! Everything was excellent! Thanks for the great service!
BETTINA SMy pearson was friendly helpful very nice and all was done with a smile. Great to get real service.
MICHAEL MNothing just keep up the customer service. I will rent again.
QUINCY HU-Haul it’s time to upgrade the trucks lol. Great location other than that. Very helpful and great customer service.
SAMUEL CGreat customer service and always has trucks available.
casey dThe owners at this location are amazing! My rental was for 6 hours which I thought was plenty of time but the owner told me the weather was going to get bad and I could keep the truck for 24 hours. Well, he was right! It ended up snowing and I wasn't able to get the truck back until the next day without penalty. Thank you so much! I will definitely rent from this location if I ever need another uhaul.
Alisha NGreat service and friendly manager
JEFFREY CThe process was quick and easy for the pick-up and return. Nice folks, a pleasure to do dusiness with. This was the second time I used this location and would do so again if I need another trailer.
PHILLIP MGreat management. They know there stuff. Excellent.
MORRIS PThe box had not been swept out so I had to. That's the only reason I didn't give them 5 stars. The folks at this location were very nice and good to deal with.
HARRY WHe does a great job every time I have rented a trailer here.
CHRISTOPHER JStore Manager was very nice and helpful. Will rent again from there soon.
JEFFREY CDrop was not a problem.
Donald HTruck was a rough ride and check engine light was on whole time.
LINDA SInteresting that I prepay for milage, return the vehicle early and with less miles than prepaid and I still had additional to pay.
Eugene SI was pleased with my overall experience with this location. I've been going to this location for over a year and wouldn't go anywhere else.
ANDREA WEasy
TAMMY TGreat experience
DAVID GEverything went smoothly and without any incident. I highly recommend!
RUSSELL GGreat customer service and quick turnaround time.
JEREMY SFill up the tank when customers pick up the truck. The tank was 3/4 full when I picked it up and was told put in the same amount when I returned it so that's what I did and was charged additional fee for them to fill it back to full at drop off location they asked if I took a picture of the gas tank at pick up. Who thinks they'll be taken advantage of? Not good business ethics.
MELINDA GIt was so easy and the owner and his wife could not have been nicer! The equipment worked very well. I highly recommend.
BRADLEY MStaff was friendly, service was quick, invoice was fair and representative of what we used. Would use again!
MASON BEasy drop off!
GLEN MGood service
BILL SI have rented here before. The gentleman who rented the truck to me made the process easy. Very nice and professional. The truck was older and had some battle scars but ran well and got the job done! Would definitely recommend this location!
ELDON MI would first cut ties with Paradise Motors. They get a 0.0 rating from me and give U-Haul a bad name and reputation. OG Food Mart was great and are a 5 ⭐️rating. They called me before I was out of Paridise Motors parking lot and were great to work with. U-Haul customer service was great as well for cleaning up the mess.
Corby JWe had originally (accidently) chose another location. That location closed early on Saturday. Even though we had it rented until Monday, we wanted to get it back as soon as possible. I called OG Food Mart and asked if we could drop it off there (didn't want to leave a trailer at a closed business). The clerk said it would be fine and helped us get checked in. I would definitely use them again for our UHaul needs.
jeanette mExcellent people excellent service.
CHIFFON IVery excellent staff, good customer service
Israel SAc/ not blowing too good.
LUIS PThe Man In Charge Is Very Friendly And Communicative!
HECTOR BGood Experience
Israel SExcellent service. People are kind and helpful everytime!!!
Michael MThe process to locate and get the lock off the truck. The app is horrible
Marnita LBy sheer luck, the owners of the facility were still working 3 hours after advertised closing time and helped me get my truck. I can't express enough thanks for their help. However, your app did not recognize I was at the rental location, I waited for nearly 25 minutes on hold with your help desk before the owner came out to help, and never was able to get the app to work. Considering we flew into town to move and this truck was our only transportation for the day, it's completely unacceptable to have your app not working as advertised. The owners of this location went above and beyond to assist me and I would highly recommend renting from them.
Shawn JSuper nice gentleman. Easy pickup.
PAUL Hcan't speak for all the equipment of course but the trailer I received blew a tire do to previous damage and I was forced to get a tow truck to move my vehicle.
Francisco MGood service.
hung pNothing it's perfect already!!
Terry PThe process was quick and easy.
Lisa MKind and friendly
Brandon BThe app is glitchy
Jeff RGreat service & nice people to work with. Definately would recommend this uhaul location to everyone. Jeffery had a great selection of clean trucks & trailers & checkin & checkout were simple & fast
paul bExcellent! Nice! Very good trucks and customer service. 100% recommend
Israel SI would definitely do an oil change and a maintenance check. Kinda drove roughly and the oil light was on.
Tristan WVery honest UHAUL rental place. Jeffry was very helpful and friendly
Sunny N